Work History
Additional Information

Udayasree Chandrasekaran

"Change is the law of life. And those who look only to the past or present are certain to miss the future."
John F. Kennedy.


  • Lead Agile Product/Systems/Data Analyst with primary emphasis on aligning business initiatives to tactical objectives and successful product/project delivery.
  • Key strength is understanding core business needs - (what is the desired outcome, what are the jobs to be done) and being able to translate them to various EPICS/Stories, chunk them into multiple iterative deliverables based on business/market priorities and other stake holder needs.
  • An effective Collaborator/Liaison between Business Users, Design team, Architects along with development and testing teams.
  • Key deliverables for product/project success includes creating various artifacts that are just enough such as wireframes, process flows, data flows, mapping documents or a simple word document etc with the goal that both the business and the technical teams are in sync as to what is being built. SME of product(s) from both functional and technical aspects.
  • Have extensive experience in working with teams across multiple geographical locations.
  • Over 15+ years of versatile experience in Healthcare and Health Insurance domains and in various areas such as building SaaS products, EHR processing, RPA, Master Data Management, Enterprise Data Warehouse and Big data Platform.
  • Current experience with a Clinical Research Startup.
  • In depth experience in building SaaS B2C products, well versed in SQL queries, data analysis and APIs. Proficient in data collection, analysis and forecasting to support product/business needs.
  • Served various roles in business-systems analysis, product analysis, application-support, Agile transformation, and Technical and Project lead.
  • Versatility, fast Paced, ability to manage multiple project schedules, effective communication, servant-leader are my KEY strengths.
  • Am a reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help teams succeed.


years of professional experience

Work History

Lead Systems/Product Analyst

2022.04 - Current

Products I have successfully delivered:

  • Automation of patient Chart downloads for various EHR systems using RPA mechanism. This automation reduced significant manual efforts required by Operations teams saving numerous man hours.
  • Identifying Patient Duplicates during Manual Referral Processes.
  • Enhanced User Consoles for Patient Management for quicker and consistent patient reviews
  • Enhanced payments processing to Providers
  • Data Integration with Salesforce
  • Store Patient sensitive data in HIPAA compliant AWS DB
  • Supported build of various dashboard using Power BI for tracking various company metrics.

My Role:

  • Gathered requirements and performed gap analysis through design workshops with business users and Assessed business requirements to create focused solutions.
  • Developed diagrams to describe and lay out logical operational steps
  • Collaborated with various teams (Product Design, Business users, Operations, Architects, Project and Program Managers and Testing teams) to create product Roadmap, document Epics and features, create high level technical/architecture approach, build required wireframes and business process workflow and detailed stories for successful product delivery
  • Established specifications and coordinated production with software programmers
  • Provided client support on system operation and troubleshooting
  • Resolved or escalated problem tickets to resolve user issues
  • Improved systems with addition of new features and infrastructure
  • Monitored employee tasks to gauge business functions and inefficiencies
  • Played key role in delivering security and compliance related requirements
  • Support and Mentor and lead other systems/product analysts within team.
  • Key contributor in creating/scoping and implementing of future product roadmaps

Sr Business Systems Analyst

United Health Care, Medicare, Retirement
2016.01 - 2022.04
  • Projects included Master Data Management application, IBM Stewardship Console UI, build of Data Lake and Enterprise Data warehouse
  • Worked with Product teams, Architects, PMO to create product road map
  • Worked with Business stakeholders to gather requirements/priorities and aligned needs into development roadmap
  • Worked with Data architects to create working model for Enterprise Data warehouse and customized OTB model for master Data Management applications
  • Worked with onshore and offshore tech leads on estimations, timelines and focused on end-to-end product development
  • Used scrum management tool: Rally to create Epics, features and stories/tasks required for development/testing and execution of projects
  • Use SQL Queries for extensive data analysis, data profiling, identifying data patterns for various data scenarios in Oracle and DB2 environments
  • Created various artifacts such as Source to Target mapping, Process Flow diagrams, Sequence diagrams, Scenarios Matrix, XML Structures, Wireframes, Design specs, Business requirements etc., as needed for project progress
  • Conducted product review Iteratively with business and document change requests in form of stories/features
  • Also worked with ITOps and DevOps teams for CI-CD processes

Sr Business Systems Analyst

2015.10 - 2015.12
  • Projects included enhancement to Enterprise Data Warehouse
  • Gathered requirements, defined, and documented business processes/procedures using workflow modeling techniques and standardized documentation templates
  • Created System Design by working with Application and Data Architects and document details
  • Extensively used SQL scripts/queries for data analysis, data verification and data profiling in Teradata environment
  • Conducted User Acceptance Testing to verify data quality.

Project Manager/On-Shore Lead/Technical Lead/Lead Business Systems Analyst

Cognizant Technologies Solutions
2004.02 - 2014.12
  • With Cognizant I had a constant career growth, and played progressive roles as Developer, Tech Lead, Project Manager, Onshore Lead managing my offshore team, Business and Systems Analyst and played as a Liaison between various client teams and Cognizant Teams
  • Have worked with different organizations such as


United Health Group

Discover Financial Services


Post Graduate Diploma - Business Administration

SYMBIOSIS Distance Education, Online

Bachelor of Engineering -

University of Chennai, Chennai, India


  • Agile Tools: Jira, Rally, Confluence, Slack
  • Process Tools: Miro, Lucid Chart, MS-Office & Google Suite, Workflowy, Todoist, Notion
  • Hands-On Technical Tools: DBeaver, Tableplus, MongoDB Compass, DBVisualizer, API Tools (Postman, SOAP)
  • Exposure to: Datastage Enterprise Edition-V8.5 - ETL, IBM-MDM, GitHub/Artifactory, Jenkins, SiteScope, Stored Procedures, concepts of Microservice architecture
  • Application Platforms: AWS products such as S3, EC2, App Flow etc, COTS product (IBM-MDM)
  • Implementation Methodologies: AGILE (Kanban and Scrum) and Waterfall
  • Databases: Db2, Oracle, SQL Server, Postgres, MongoDB, Document DB, Dynamo DB

Additional Information

  • Work Authorization: , Green Card Holder
  • Core Skills: Product Analysis, Product delivery, Business and Systems Analysis, liaison between Business and technical teams, Roadmap, Epics, features and user story, iterative deployments and execute based on Business priorities, Business Process Workflows, Wireframing, UAT, Functional and Nonfunctional Requirements and QA and User Acceptance Testing, Cross Functional application impacts, data analysis/profiling, data patterns, metrics, SQL queries, Application and System Design, technical requirements, Data Modeling, No-SQL DB, SaaS, APIs, DevOps.
  • Certifications: CSPO : Certified Scrum Product Owner : Certificate ID: 000524256


Lead Systems/Product Analyst - SiteRx
2022.04 - Current
Sr Business Systems Analyst - United Health Care, Medicare, Retirement
2016.01 - 2022.04
Sr Business Systems Analyst - IBX
2015.10 - 2015.12
Project Manager/On-Shore Lead/Technical Lead/Lead Business Systems Analyst - Cognizant Technologies Solutions
2004.02 - 2014.12
SYMBIOSIS Distance Education - Post Graduate Diploma, Business Administration
University of Chennai - Bachelor of Engineering,
Udayasree Chandrasekaran