Udell Opah
Whiteriver,AZ
Summary
Knowledgeable candidate provides excellent customer service to passengers from all walks of life. Offers directions, answers questions and resolves problems arising on shuttle. Proactive and dependable with excellent work ethic. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.
Overview
35
35
years of professional experience
Work History
Transportation Driver
Client Business Office
01.2020 - 02.2023
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
- Developed deep knowledge of local routes and area destinations.
- Planned routes based on knowledge of local areas, GPS information and customer preferences.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Followed applicable traffic regulations and traffic laws.
- Obtained signatures from customers upon delivery of goods.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Assisted elderly and disabled passengers entering and exiting shuttle.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
- Followed all relevant traffic laws and safety regulations.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Followed designated routes and schedules while operating vehicles.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Checked in with dispatch service and updated with current location.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Observed passengers during the journey and reported any suspicious behavior.
- Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Informed management of daily activities by updating logs with mileage and delivery information.
- Responded with ease to sudden changes in routes and schedules.
- Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
- Delivered passengers to destinations safely and on time.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Remained calm and poised in emergent situations.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
KNNB Radio Station
White Mountain Apache Tribe
01.1988 - 01.2019
- Oversaw testing of equipment and components to check for defects.
- Guided, coached and lead project teams, delegating tasks and evaluating performance and progression of project pace.
- Developed suggestions for technical process improvements to optimize resources.
- Controlled remote broadcasts by operating equipment to manage feeds.
- Monitored production operations for quality and compliance with standards.
- Collaborated with leadership staff to determine appropriate budgets.
- Participated in program acquisition by recommending suitable programs for purchase.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Monitored and reviewed programming to guarantee met schedules, guidelines and quality performances.
- Managed implementation of new technological improvements resulting in increased efficiency.
- Prepared daily schedules for personnel and equipment to foster smooth functioning of broadcast.
- Updated weekly and monthly program schedule by establishing program availability and determining best time to air.
Education
High School Diploma -
Sherman Indian High School
Riverside, CA05.1977
Skills
- DOT Rules
- Processes and Procedures
- City and Non-City Driving
- Assisting Drivers
- Local and Long Distance Driving
- Passenger Support
- Driving and Transportation
- Two-Way Radio Operation
- Loading and Unloading
- Route Management
Timeline
Transportation Driver
Client Business Office
01.2020 - 02.2023
KNNB Radio Station
White Mountain Apache Tribe
01.1988 - 01.2019
High School Diploma -
Sherman Indian High School
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