Udoka Nwune
Atlanta,GA
Summary
Results-oriented Product Owner with extensive expertise in the scrum framework, data analysis, product management, and identity & access management. Proven leader of cross-functional teams, consistently delivering complex projects on time and within budget. Skilled in agile methodologies to drive continuous improvement and ensure alignment with business objectives. Holding an Active Secret Security Clearance, ready to contribute to high-security projects.
Overview
11
11
years of professional experience
1
1
Certification
Work History
IT Specialist
United States Navy (Reserves: Part-Time)
09.2023 - Current
- Collaborate with cross-functional teams to plan and execute IT projects, including system upgrades, deployments, and maintenance activities
- Coordinate with project stakeholders, including commanding officers, department heads, and IT teams, to assess project milestones, dependencies, and requirements
- Collaborate closely with development teams to facilitate the timely delivery of IT features and enhancements, adhering to Navy standards and protocols
- Conduct market research and analysis to understand emerging technologies, competitive landscapes, and evolving Navy IT needs
- Solicit and analyze feedback from Navy personnel and stakeholders to continually improve IT products and services
- Define and communicate the vision, goals, and success metrics for IT initiatives, fostering alignment and buy-in across Navy departments
- Develop user stories, acceptance criteria, and technical documentation to guide IT development efforts and ensure effective implementation and utilization of IT solutions
- Lead and support the lifecycle of manufacturing and supply chain products by advancing technical solutions
- Manage and oversee multiple dash-boarding tasks simultaneously, ensuring timely delivery, scope adherence, and budget compliance
- Identify root causes and best fixes for technical issues, ensuring effective resolution and minimal impact on operations
- Actively participate in agile sprints, contributing to sprint planning, daily stand-ups, sprint reviews, and retrospectives.
Product Owner | Business Analyst
Verizon
10.2022 - 09.2023
- Led the development and iteration of the B360 Costco Retail POS system
- Managed teams through the product development lifecycle, ensuring timely delivery and quality standards
- Translated customer feedback and market trends into actionable requirements
- Created and maintained user stories and acceptance criteria for product features
- Developed and maintained user stories to guide product development and ensure alignment with business goals
- Created and delivered artifacts derived from Business and Functional requirements (Process models, User Stories, Process and Data Diagrams) to analyze current state and impact of proposed future technical solutions on APG Business processes, data and applications
- Ensured technical capabilities and IT components and services were in place to deliver technology solutions
- Designed, developed, and maintained complex Tableau dashboards and reports, ensuring data accuracy, visual appeal, and functionality
- Contributed to agile sprints, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, collaborating with cross-functional teams to deliver high-quality products
- Utilized extensive knowledge of data analytics to interpret complex datasets, identify trends, and provide meaningful insights, ensuring data reliability and clarity
- Oversaw and managed multiple projects simultaneously, ensuring all projects were delivered on time, within scope, and within budget, using project management tools to track progress and manage risks.
- Managed sprints and monitored progress against project timelines.
IT Business Analyst
FordPro
08.2020 - 03.2023
- Built customer success campaigns and enhanced customer experience for Ford Pro Intelligence’s Global Enablement team
- Delivered stakeholder updates and operational reviews
- Supported design, implementation, migration, and onboarding of applications with Okta
- Participated in testing processes through test case identification and execution
- Worked to identify root cause and best fix of technical issues as they arose
- Acted as an Agile and IAM advocate, leading culture initiatives and promoting best practices
- Gathered and translated business requirements into actionable implementation plans, ensuring alignment with organizational goals
- Streamlined communication across teams and functions, accelerating project delivery
- Designed, implemented, and administered the Okta IAM platform, including MFA, and supported the onboarding of applications with Okta.
ScrumMaster | Business Analyst
Dollar Tree, Inc.
01.2018 - 08.2020
- Interpreted business needs across business, technology, and user experience domains
- Facilitated collaboration between development, design, and QA teams
- Implemented agile practices to enhance team performance
- Developed strategic plans for identity services, including transition strategies, bundling strategies, and positioning strategies
- Implemented agile practices and fostered a culture of continuous improvement, enhancing team performance across sprints
- Worked closely with Product Management to break down Epics into manageable sprint tasks and ensured alignment with agile principles.
Security Analyst
TrustFund Pensions PLC
08.2013 - 07.2017
- Streamlined product development by overcoming project management hurdles
- Analyzed and interpreted business needs, translating them into detailed technical configurations and user stories for developers and testers
- Coordinated virus protection software programs and assisted in the installation of software patches and upgrades
- Set up user awareness training for phishing campaigns and various security threats
- Delivered forward-thinking insights to streamline product development and overcome project management hurdles.
Education
MA. Political Science -
Georgia State University
01.2021
Masters Business Administration -
Clayton State University
01.2019
BSc Political Science -
University of Nigeria
01.2013
Skills
- Product Management
- Jira
- Confluence
- Figma
- Identity and Access
- Active Directory
- Okta
- SSO
- MFA
- One Login
- Ping - PingFed
- PingOne
- PingAccess
- Cloud Solutions
- Azure
- AWS
- GCP
- Web Technologies
- HTML
- CSS
- Javascript
- Python
- Data Analytics
- Tableau
- SQL
- Information Security
- Network Administration
- Mobile Application Development
- Quality Assurance
- IT service management
- Software Development
- Enterprise Resource Planning
- Cybersecurity Expertise
- Information Protection
- MS Office proficiency
- Capacity Building
- Policy analysis
- Qualitative Research
- Monitoring and Evaluation
- Go-to-Market Strategies
- Continuous Improvement
- Strategic Planning
- Analytical Thinking
- Problem-Solving
- Change Management
- Forecasting and Reporting
- Process Improvement
- Business Analysis
- Subject Matter Expert
Additionaltechnicalproficiencies
- Jira
- VisionOne
- Salesforce
- IAM
- ERP
- R
- R Studio
- Excel
- Miro
- Microsoft Teams
- Figma
- Pega
- Sketch
- Adobe XD
- Tableau
- Rally
- Smartsheets
- Asana
- Microsoft Projects
- Microsoft Office Suite
- SIEM
- Confluence
- Microsoft SharePoint
- Microsoft Visio
- Azure Active Directory
- User Voice
- ZenDesk
- Adobe Premier Suite
- Captivate
- Camtasia
- ISpring
- HTML
- Microsoft 365
Professional Development
- Okta Certified Professional
- Certified Scrum Product Owner (CSPO)
- Certified ScrumMaster (CSM)
- Scrum Master Accredited Certification
Security Clearance
Secret
Personal Information
Title: BUSINESS ANALYST | PRODUCT OWNER
Certification
- Okta Certified Professional
- Certified Scrum Product Owner (CSPO)
- Certified ScrumMaster (CSM)
- Scrum Master Accredited Certification
Timeline
IT Specialist
United States Navy (Reserves: Part-Time)
09.2023 - Current
Product Owner | Business Analyst
Verizon
10.2022 - 09.2023
IT Business Analyst
FordPro
08.2020 - 03.2023
ScrumMaster | Business Analyst
Dollar Tree, Inc.
01.2018 - 08.2020
Security Analyst
TrustFund Pensions PLC
08.2013 - 07.2017
MA. Political Science -
Georgia State University
Masters Business Administration -
Clayton State University
BSc Political Science -
University of Nigeria
- Okta Certified Professional
- Certified Scrum Product Owner (CSPO)
- Certified ScrumMaster (CSM)
- Scrum Master Accredited Certification
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