Ugo Merlonghi
Brandon,FL
Summary
Dynamic professional with a proven track record at Handyworks in project coordination and client communication. Skilled in process improvement and team collaboration, I successfully enhanced workflow efficiency and ensured safety compliance. Adept at multitasking and maintaining documentation, I consistently contributed to timely project completions and elevated service quality.
Professional with solid experience in supporting construction projects, ensuring smooth operations, and maintaining high standards. Strong focus on team collaboration and adaptability, consistently delivering results in dynamic environments. Skilled in project coordination, problem-solving, and effective communication, with reputation for reliability and flexibility.
Overview
9
9
years of professional experience
Work History
Contractor's Assistant
Handyworks
02.2017 - Current
- Coordinated scheduling and logistics for multiple contractors to ensure timely project completion.
- Assisted in managing client communications, addressing inquiries, and resolving issues promptly.
- Supported project tracking by maintaining up-to-date documentation and reports on project status.
- Implemented process improvements that enhanced workflow efficiency across various projects.
- Analyzed project outcomes to identify areas for improvement and recommend strategic changes.
- Facilitated collaboration between teams to streamline operations and enhance service delivery quality.
- Maintained compliance with safety regulations through thorough inspections of work areas before commencing daily activities.
- Supported cost control efforts by monitoring expenses related to labor, materials, and equipment usage throughout the duration of projects.
- Contributed to successful project completion within timeframes by actively participating in the planning and execution of tasks.
Cook
Wendy's
04.2023 - 12.2023
- Prepared food items following standardized recipes and portion control guidelines.
- Maintained cleanliness and organization of kitchen workstations to ensure safety compliance.
- Operated kitchen equipment, including fryers and grills, adhering to operational protocols.
- Collaborated with team members to meet customer service demands during peak hours.
- Assisted in training new staff on food preparation techniques and safety procedures.
- Monitored inventory levels and assisted in ordering supplies as needed for efficient operations.
- Implemented quality control measures to uphold food safety standards during preparation processes.
- Adapted quickly to changing menu items and special requests from customers efficiently.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Store Associate
7-eleven
07.2022 - 04.2023
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Maintained store cleanliness and organization to support operational standards.
- Stocked shelves and managed inventory levels to optimize product availability.
- Implemented promotional displays to increase product visibility and sales potential.
- Trained new associates on store policies, procedures, and customer service techniques.
- Monitored inventory for expiration dates, reducing waste through timely management practices.
- Collaborated with team members to streamline daily operations and improve workflow efficiency.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Maintained tidy and organized store to comply with cleanliness standards.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
Education
GED -
Brandon High School
Brandon, FL05-2022
Skills
- Project coordination
- Client communication
- Documentation management
- Process improvement
- Team collaboration
- Safety compliance
- Inventory management
- Food safety standards
- Cash handling
- Customer service excellence
- Workflow optimization
- Kitchen equipment operation
- Time management
- Quality control measures
- Training and development
- Workplace safety
- Cleanliness maintenance
- Multitasking ability
- Structural demolition
- Flooring installation
- Tool maintenance
- Materials transport
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cook
Wendy's
04.2023 - 12.2023
Store Associate
7-eleven
07.2022 - 04.2023
Contractor's Assistant
Handyworks
02.2017 - Current
GED -
Brandon High School