Ujamal Johnson
Baltimore,MD
Summary
People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Team Lead Supervior
Pepsico/Frito-Lay
Aberdeen, MD
01.2024 - Current
- Oversaw quality control to identify inconsistencies and malfunctions.
- Motivated staff through positive reinforcement techniques.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
- Developed strategies to increase team productivity and improve customer service levels.
- Delegated daily tasks to team members to optimize group productivity.
- Led a team of XX individuals in achieving quarterly sales targets, exceeding goals.
- Coordinated daily operations, ensuring team adherence to company policies and procedures.
- Maintained accurate records of employee attendance and task completion times.
- Offered training and support to keep team members motivated and working toward objectives.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Ensured compliance with company policies and procedures throughout the team.
- Maintained positive working relationship with fellow staff and management.
- Managed conflict resolution within the team to maintain a positive work environment.
- Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
- Developed and monitored key performance indicators (KPIs) to assess team effectiveness.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Material Handler
Pepsico/Frito-Lay
Aberdeen , MD
03.2018 - 01.2024
- Packed boxes and stock using organizational guidelines.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Received and distributed incoming materials to designated areas.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Ensured compliance with safety regulations while operating material handling equipment.
Armed Security Officer
Admiral Security Services, Inc.
Baltimore , MD
01.2006 - 03.2016
- Evaluated credentials of personnel and provided temporary badges to visitors.
- Responded quickly and appropriately to emergency situations, including medical emergencies, fire alarms, bomb threats.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Maintained order and safety while providing customer service and information to facility visitors.
- Interacted with customers in a professional manner while providing directions or responding to inquiries.
- Participated in training exercises related to emergency response protocols.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Adhered to company policies regarding access control procedures for visitors and guests and contractors.
- Performed daily inspections of security equipment such as gates, locks, alarm systems, and radios, ensuring that they were operating properly.
- Patrolled large commercial facility on irregular schedule to look for suspicious activities.
- Monitored CCTV systems to ensure safety and security of premises.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Supervisor of Irrigation Installation
Wilson & Wilson Irrigation
Flowood, Mississippi
02.2000 - 08.2005
- Provided on-site supervision of a three man crew, to ensure safety protocols were followed during installation activities.
- Monitored efficient strategies on installation procedures of irrigation systems for homes and businesses.
- Supervised and coordinated the installation of irrigation systems, ensuring that all components were installed properly and in accordance with applicable regulations.
- Maintained accurate records of time worked by employees assigned to each project.
- Trained staff members on proper techniques for installing irrigation systems efficiently and safely.
- Conducted quality assurance inspections of irrigation system installations to ensure they met industry standards and customer expectations.
Education
Some College (No Degree) - Business Management
Hinds Community College
Utica, MSSkills
- Interpersonal Communications
- Work assignment delegation
- Motivational assertiveness
- Operations management
- Time management
- Empathy awareness
- Conflict management
- Effective Team Building
- Team Development Planning/Motivation
Certification
- Forklift Certification
- Stock Picker Certification
Affiliations
- Family
- Swimming
- Billiards
- Basketball
- Culinary Arts
- Writing Poetry
References
References available upon request.
Timeline
Team Lead Supervior
Pepsico/Frito-Lay
01.2024 - Current
Material Handler
Pepsico/Frito-Lay
03.2018 - 01.2024
Armed Security Officer
Admiral Security Services, Inc.
01.2006 - 03.2016
Supervisor of Irrigation Installation
Wilson & Wilson Irrigation
02.2000 - 08.2005
Some College (No Degree) - Business Management
Hinds Community College