Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Rideshare Driver
Lyft
Phoenix, AZ
01.2021 - Current
Ensured compliance with all federal and state laws pertaining to transportation services.
Performed pre-trip vehicle inspections according to company standards to ensure safety on the road.
Established positive relationships with customers through courteous interactions.
Maintained cleanliness of vehicle interior and exterior, including vacuuming, washing windows, and refueling when necessary.
Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Displayed excellent time management skills by arriving at pickup locations early or on time.
Responded to medical emergencies with calm mindset to smoothly render aid and determine need for advanced medical care.
Behavior Health Technician
Arizona MENTOR
Phoenix, AZ
05.2018 - 06.2024
Helped arrange appointments with psychiatrists, therapists, or other healthcare providers.
Provided transportation services for clients attending doctor's appointments or therapy sessions.
Participated in clinical case reviews and other meetings related to client care planning.
Provided psychiatric or personal care to emotionally disturbed or cognitively impaired patients.
Conducted hypodermic injections following hospital procedures.
Administered oral medications following physician's prescriptions and instructions.
Issued medications from clinic dispensary and kept records using specified procedures.
Developed basic strategies to promote patient safety, wellness and independence.
Tracked and replenished inventory of therapeutic supplies and materials.
Documented patient interactions in compliance with HIPAA requirements.
Maintained accurate records of client progress and behaviors.
Warehouse Worker
Amazon
Phoenix, AZ
01.2018 - 12.2021
Inspected damaged goods prior to disposal or return to vendor.
Processed returns of defective merchandise as required.
Performed cycle counts to maintain accurate inventory records.
Conducted safety inspections to ensure compliance with local, state, and federal regulations concerning hazardous materials.
Assessed potential environmental impacts from the use of hazardous substances or materials at various sites.
Identified ways to reduce exposures to workers handling potentially dangerous chemicals or products.
Packaged items carefully using protective materials like bubble wrap or foam sheets.
Received and tracked incoming inventory shipments.
Restaurant Cook
Avista North Mountain
Phoenix, AZ
05.2013 - 07.2018
Complied with all applicable health department regulations and safety standards.
Adhered to all restaurant guidelines regarding quality control procedures.
Checked temperatures of freezers and refrigerators regularly to ensure proper functioning.
Maintained sanitation, health, and safety standards in the kitchen area.
Operated grills, deep fryers, ovens and other kitchen equipment safely.
Sliced, diced, chopped, mixed, and prepared food ingredients for use in cooking.
Assisted fellow cooks with various tasks during peak meal periods.
Followed established policies regarding portion sizes and waste management techniques.
Assisted with unloading deliveries from vendors when necessary.
Cleaned work areas, equipment, utensils, dishes, and silverware.
Managed closing duties such as restocking items and cleaning kitchen equipment.
Education
High School Diploma -
Betty Fairfax High School
Laveen, AZ
05-2013
Associate of Arts -
Maricopa Community Colleges - South Mountain Community College
Phoenix, AZ
Skills
Adaptability and Flexibility
Attention to Detail
Teamwork and Collaboration
Problem-solving abilities
Strong safety history
Professionalism
Dependable and Trustworthy
Time Management
Customer Engagement
Communication and Interpersonal Skills
Certification
certifications in restaurant industry
certifications behavior health services
CPR First Aid Certified
Timeline
Rideshare Driver
Lyft
01.2021 - Current
Behavior Health Technician
Arizona MENTOR
05.2018 - 06.2024
Warehouse Worker
Amazon
01.2018 - 12.2021
Restaurant Cook
Avista North Mountain
05.2013 - 07.2018
High School Diploma -
Betty Fairfax High School
Associate of Arts -
Maricopa Community Colleges - South Mountain Community College