Ulani Couper
Riverview
Summary
Experienced and reliable personal assistant. Friendly and hardworking Bartender and Server. Skilled in multitasking, working well with others
Overview
18
18
years of professional experience
Work History
Bartender
Mid Florida Credit Union Amphitheatre
Tampa
08.2022 - Current
- Crafted and served diverse cocktails, beers, and wines in a fast-paced bar environment.
- Engaged with guests and anticipated needs, fostering positive customer experiences.
- Maintained cleanliness and organization of bar area, contributing to streamlined service.
- Processed cash transactions accurately, ensuring smooth operations during busy hours.
Server/Cashier
The Boozy Pig
Tampa
08.2021 - Current
- Trained new servers, improving overall service quality and customer satisfaction.
- Resolved customer complaints promptly and professionally, ensuring satisfaction.
- Coordinated with kitchen staff to guarantee timely food delivery, enhancing dining experience.
- Multitasked effectively while managing multiple tables to optimize service.
- Processed cash and credit card transactions with precision, contributing to accurate financial reporting.
Bartender/Server
SaltBlock Hospitality Group
Tampa
10.2019 - 12.2023
- Coordinated setup and breakdown for events, enabling smooth transitions and timely service.
- Arranged tables, chairs, linens, and decorations with attention to detail, enhancing overall event presentation.
- Organized and maintained cleanliness of catering equipment, supporting seamless event execution.
- Assisted with loading and unloading catering vehicles for timely transport to venues.
Bartender
Amalie Arena
Tampa
11.2015 - 07.2022
- Crafted and served diverse cocktails, beers, and wines, enhancing guest experience in a high-energy bar setting.
- Delivered exceptional customer service by engaging guests and anticipating needs.
- Maintained cleanliness and organization of bar area, contributing to smooth operations and guest satisfaction.
- Handled cash transactions accurately, ensuring efficient service through proficient use of point-of-sale systems.
Family Assistant
Personal Employer
Tampa
03.2019 - 05.2020
- Coordinated children’s schedules to enhance daily routines.
- Provided reliable transportation for school drop-offs and pick-ups.
- Performed grocery shopping and prepared nutritious dinners.
- Handled laundry to ensure clean clothing availability.
- Ensured clean and organized rooms for a comfortable environment.
- Performed cleaning duties to ensure a tidy household.
Bartender/Server
Mise En Place catering
Tampa
03.2012 - 03.2018
- Crafted and served diverse cocktails, beer, and wine selections.
- Trained bartenders on menu offerings and customer service standards to improve guest experience.
- Led team of bartenders to enhance service delivery efficiency.
- Managed inventory and monitored product levels to maintain stock availability.
Personal Assistant
Private Household
01.2008 - 03.2011
- Managed daily schedules and appointments to enhance organizational efficiency.
- Organized meetings and prepared comprehensive agendas to facilitate discussions.
- Executed errands to alleviate employer's workload, allowing focus on critical tasks.
- Executed errands to reduce employer's workload, enabling focus on high-priority tasks.
- Arranged travel logistics, including flights, transportation, and accommodations, to ensure seamless travel experiences.
- Handled correspondence, including emails, phone calls, and mail, to guarantee prompt communication.
Education
High school diploma or GED -
Home school
RemoteSkills
- Bartending
- Cash handling
- Point of sale systems
- Food service experience
- Event catering
- Customer service
- Coffee expertise
- Attention to detail
- Multitasking
- Team leadership
- Effective communication
- Outgoing personality
Timeline
Bartender
Mid Florida Credit Union Amphitheatre
08.2022 - Current
Server/Cashier
The Boozy Pig
08.2021 - Current
Bartender/Server
SaltBlock Hospitality Group
10.2019 - 12.2023
Family Assistant
Personal Employer
03.2019 - 05.2020
Bartender
Amalie Arena
11.2015 - 07.2022
Bartender/Server
Mise En Place catering
03.2012 - 03.2018
Personal Assistant
Private Household
01.2008 - 03.2011
High school diploma or GED -
Home school