Ulesa Nelson
Webster,United States
Summary
Detail-oriented Administrative Assistant with 20 years managing a State Approved Operation. Excels in enhancing team productivity through organized file management and effective multitasking. Expertise spans education, customer service, administrative support, and operations management. Strong communicator skilled in building client relationships, resolving challenges, and collaborating across teams to deliver exceptional service.
Overview
4
4
years of post-secondary education
27
27
years of professional experience
Work History
Substitute Teacher, K-12
Scoot education
Houston, Texas
09.2023 - Current
- Delivered instructional lessons across various subjects to K-12 students.
- Managed classroom behavior and maintained a positive learning environment.
- Collaborated with full-time teachers to implement lesson plans effectively.
- Assisted with classroom instruction, following lesson plans and providing additional support to students.
- Collaborated with other staff members to ensure a positive learning environment for students.
- Provided feedback to teachers on student behavior and performance in the classroom.
- Established positive relationships with administrators, teachers and parents.
Teacher
Childcare Careers
Houston, Texas
08.2022 - 09.2023
- Developed engaging lesson plans for diverse age groups in early childhood education.
- Assessed student needs and adapted instructional methods accordingly.
- Implemented classroom management strategies to maintain a positive learning environment.
- Collaborated with parents to discuss student progress and developmental milestones.
Daycare Teacher
The Growing Place Daycare Center
Houston, TX
06.2021 - 08.2022
- Developed engaging lesson plans that fostered creativity and learning for children aged two to five years.
- Led daily activities that supported social and emotional development in children.
- Supervised children's playtime activities, ensuring a safe and engaging environment. during playtime and ensured a safe environment.
Director of Operations
World of Wisdom
Houston, TX
07.2020 - 06.2021
- Developed strategic plans to enhance operational effectiveness and customer satisfaction.
- Managed cross-functional teams to streamline processes and improve productivity.
- Oversaw daily operations to ensure efficient workflow and resource allocation.
- Oversaw daily activities for children in a structured environment. for children, ensuring a safe and nurturing environment.
- Supervised daily activities for children, ensuring a safe and nurturing environment.
- Communicated effectively with parents about children's progress and daily experiences.
- Monitored children's behavior, addressing conflicts and guiding positive interactions.
- Created balanced meals and snacks tailored to children's dietary needs., snacks and refreshments for children according to dietary needs and restrictions.
- Observed children's behavior to ensure positive interactions and conflict resolution., addressing conflicts and guiding positive interactions.
Administrative Assistant
Goddard School
Webster, United States
06.2019 - 07.2020
- Arranged schedules for executive meetings to optimize time management. and arranged travel to ensure smooth operations for executives.
- Scheduled meetings and assisted in making travel arrangements.
- Planned and supervised executive air travel, hotel accommodations and meeting agendas.
- Maintained personal executive budget details and coordinated spending for events, business travel and meetings.
- Coordinated catering, decorative arrangements and guest logistics for dinner parties, casual gatherings and large formal affairs.
- Coordinated catering, decorations, and guest logistics to enhance experience for various events.
- Maintained executive budget and managed spending to support successful events and travel.
- Supported office staff by processing correspondence, documents and reports.
- Answered incoming calls and directed messages to correct party.
Director
Jumping Jungle preschool
Webster, United States
06.2013 - 07.2019
- Directed classroom volunteers and teaching aides to enhance student engagement and support learning outcomes.
- Integrated technology into curriculum to foster student learning and development.
- Regularly consulted with parents via mobile applications, student nights and one-on-one meetings to maintain contact about academic and behavioral progress.
- Consulted regularly with parents through mobile apps, student nights, and one-on-one meetings to update on academic and behavioral progress.
- Assessed students regularly to monitor performance and align individualized lessons with current needs.
- Planned and executed lessons to cover state-mandated topics and meet district standards.
- Assigned classwork and homework to enhance student understanding and learning habits.
Assistant Director
First Christian Academy
Webster, United States
11.2011 - 05.2015
- Planned and implemented direct instructional strategies for full classes, small groups and individual IEP support.
- Prepared and delivered engaging lectures to facilitate exploration of foundational and advanced topics.
- Assigned classwork and homework to deepen student understanding and cultivate effective learning habits.
- Assessed students regularly and customized approaches to maintain progress with educational goals.
- Assigned classwork and homework to enhance student understanding and learning habits.
- Directed and mentored paraprofessionals to elevate classroom support and student engagement.
Childcare operations
Bushi Ban Intl South Houston
Houston, Texas
09.2009 - 11.2011
- Ensured compliance with state regulations regarding childcare operations.
- Ensured compliance with all state regulations related to childcare operations.
- Participated in staff meetings to discuss best practices related to childcare operations.
- Instructed students in karate techniques and forms during classes.
- Developed lesson plans tailored to various skill levels and age groups.
- Organized and supervised practice drills to enhance students' skills and coordination.
- Assessed student performance and provided constructive feedback for improvement.
- Coordinated belt testing sessions to evaluate student progress and readiness.
Owner/Operator
Loving Kindness
Houston, United States
11.1999 - 08.2009
- Completed in-service and special training courses to enhance professional skills and knowledge.
- Established and maintained nurturing environment supporting social, emotional and academic development in students.
- Integrated technology into education to improve student learning and development.
- Evaluated and directed work of classroom volunteers and teaching aides supporting and strengthening student engagement.
- Supervised arrivals and dismissals and upheld strict security protocols to protect students.
- Used classroom discussions and special projects to challenge preconceived notions and misunderstandings.
- Worked closely with fellow teachers and faculty teams to meet student needs.
- Performed daily administrative tasks to maintain organization and efficiency within the office. to ensure smooth operations. accurately and efficiently.
- Resolved customer issues with knowledgeable and friendly service, fostering high customer satisfaction.
Childcare Coordinator
Bushi Ban
Houston, TX
07.2004 - 11.2008
- Developed engaging educational programs to promote child development and learning.
- Created lesson plans based on age appropriate activities that promoted physical, mental, social and emotional development of children.
- Coordinated daily childcare activities and schedules for diverse age groups.
- Supervised childcare staff, providing training and support.
- Supervised childcare staff, providing training and support as needed.
Education
High School Diploma - Accounting
Parkersburg High School
Parkersburg, West Virginia 08.1980 - 06.1984
Skills
- Classroom supervision
- Instruction delivery
- Lesson design
- Curriculum design
- Curriculum execution
- Personalized instruction
- Assessment methods
- Student evaluation
- Special needs education
- Primary education
- Student progress tracking
- Team dynamics commitment
- Team management
- Collaborative strategies
- Parent-teacher collaboration
- Parent engagement
- Dispute resolution
- Complaint resolution
- Client issue troubleshooting
- Event planning
- Event coordination
- EdTech implementation
- Teaching strategies
- PE instruction
- Discipline management
- Time optimization
- Health compliance
- Written communication
- Verbal communication
- Communication effectiveness
- Constructive feedback
- Relationship management
- Peer mentoring
- Flexibility
- Patience
- Analytical thinking
- Expertise contribution
- Leadership direction adherence
- Career development
- Team collaboration
- Relationship management
- Analytical thinking
- Peer mentoring
- Special needs education
- Team collaboration
Timeline
Substitute Teacher, K-12
Scoot education
09.2023 - Current
Teacher
Childcare Careers
08.2022 - 09.2023
Daycare Teacher
The Growing Place Daycare Center
06.2021 - 08.2022
Director of Operations
World of Wisdom
07.2020 - 06.2021
Administrative Assistant
Goddard School
06.2019 - 07.2020
Director
Jumping Jungle preschool
06.2013 - 07.2019
Assistant Director
First Christian Academy
11.2011 - 05.2015
Childcare operations
Bushi Ban Intl South Houston
09.2009 - 11.2011
Childcare Coordinator
Bushi Ban
07.2004 - 11.2008
Owner/Operator
Loving Kindness
11.1999 - 08.2009
High School Diploma - Accounting
Parkersburg High School
08.1980 - 06.1984