Ulises Benitez
Arlington,TX
Summary
Service-oriented professional focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.
Overview
10
10
years of professional experience
Work History
General Manager
Pei Wei Asian Kitchen
Euless, Texas
08.2017 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Ensured compliance with local health department regulations regarding food safety standards.
Shift Leader
Henry’s Tavern
Plano, Texas
01.2015 - 08.2017
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
Education
High School Diploma -
Lewisville High School
Lewisville, TX05-2007
Skills
- Team training and development
- Budgeting and cost control
- Bilingual
- Training and coaching
- Staffing
- Supervision and training
- Leadership and team building
Timeline
General Manager
Pei Wei Asian Kitchen
08.2017 - Current
Shift Leader
Henry’s Tavern
01.2015 - 08.2017
High School Diploma -
Lewisville High School