Summary
Overview
Work History
Education
Skills
Professional References
Certification
Timeline
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ULISES MENJIVAR FUENTES

West New York,USA

Summary

Dynamic professional with a proven track record in hospitality and customer service roles.

Skilled in communication and problem-solving.

concider team working and respect, the key to success.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Head Bartender

Bocca De Bacco
06.2024 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Monitored cash handling procedures to ensure accuracy in avery transactions.

Bartender/Server

Chez Josephine
01.2015 - 12.2024
  • Adequate management of alcoholics' beverages
  • General management of wines, food menu and allergies to provide a better experience to our customers
  • Assist General Manager with overseeing staffing responsibilities for servers, server assistants, porters
  • This includes overseeing hiring, training, scheduling, evaluating, and terminating, with General Manager's support

Floor Manager

Charritos
03.2019 - 03.2021

Call Center Representative

Manhattan's Physician Group
01.2015 - 01.2016
  • Assist patients with referrals/authorizations for medical care, follow-up appointments, prescriptions etc

Education

GED -

High School Diploma -

Skills

  • Proactive Learner
  • Communication
  • Problem-solving
  • Work under pressure
  • POS system proficiency
  • Staff training and supervision
  • Cash handling
  • Attentive service
  • Strong communication skills
  • Quality control standards
  • Team leadership
  • Inventory
  • ABC regulations

Professional References

  • Alfredo Villegas, GM, Chez Josephine, 206-331-1324
  • Griselda Montesinos, GM, Charritos, Restaurant, 551-208-8971
  • Karim Cardona, Physician Relationship Manager, Northwell Health, 917-494-7817
  • Gonzalo G.M Bocca De Bacco ,917-412-7616

Certification

  • TIPS (Training for Intervention ProcedureS) Certification - Health Communications, Inc.

Timeline

Head Bartender

Bocca De Bacco
06.2024 - Current

Floor Manager

Charritos
03.2019 - 03.2021

Bartender/Server

Chez Josephine
01.2015 - 12.2024

Call Center Representative

Manhattan's Physician Group
01.2015 - 01.2016

High School Diploma -

GED -

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