ULISES MENJIVAR FUENTES
West New York,USA
Summary
Dynamic professional with a proven track record in hospitality and customer service roles.
Skilled in communication and problem-solving.
concider team working and respect, the key to success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Head Bartender
Bocca De Bacco
635 9th Av, New York
06.2024 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in avery transactions.
Bartender/Server
Chez Josephine
01.2015 - 12.2024
- Adequate management of alcoholics' beverages
- General management of wines, food menu and allergies to provide a better experience to our customers
- Assist General Manager with overseeing staffing responsibilities for servers, server assistants, porters
- This includes overseeing hiring, training, scheduling, evaluating, and terminating, with General Manager's support
Floor Manager
Charritos
03.2019 - 03.2021
Call Center Representative
Manhattan's Physician Group
01.2015 - 01.2016
- Assist patients with referrals/authorizations for medical care, follow-up appointments, prescriptions etc
Education
GED -
High School Diploma -
Skills
- Proactive Learner
- Communication
- Problem-solving
- Work under pressure
- POS system proficiency
- Staff training and supervision
- Cash handling
- Attentive service
- Strong communication skills
- Quality control standards
- Team leadership
- Inventory
- ABC regulations
Professional References
- Alfredo Villegas, GM, Chez Josephine, 206-331-1324
- Griselda Montesinos, GM, Charritos, Restaurant, 551-208-8971
- Karim Cardona, Physician Relationship Manager, Northwell Health, 917-494-7817
- Gonzalo G.M Bocca De Bacco ,917-412-7616
Certification
- TIPS (Training for Intervention ProcedureS) Certification - Health Communications, Inc.
Timeline
Head Bartender
Bocca De Bacco
06.2024 - Current
Floor Manager
Charritos
03.2019 - 03.2021
Bartender/Server
Chez Josephine
01.2015 - 12.2024
Call Center Representative
Manhattan's Physician Group
01.2015 - 01.2016