Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Ulisses Lopez

Raleigh,NC

Summary

Accomplished Team Leader at PowerSecure, adept in team supervision and problem-solving, enhanced productivity by fostering teamwork and collaboration. Leveraged attention to detail and safety processes to maintain high-quality standards. Proven track record in people management and performance improvement, achieving significant customer satisfaction and loyalty.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Team Leader

PowerSecure
10.2022 - Current
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.

Mechanical Technician

PowerSecure
09.2021 - 10.2022
  • Resolved mechanical issues using both technical and manual skills.
  • Assembled and disassembled equipment to perform repairs and maintenance.
  • Frequently diagnosed mechanical problems and determined how to correct issues.
  • Maintained clean and organized work area to easily locate repairing tools and equipment.
  • Followed guidelines while performing maintenance and repairs to prevent work-related injuries.
  • Completed complex repair projects within tight deadlines, minimizing production disruptions and ensuring timely delivery of finished products to customers.

Cashier

Regal Cinemas
01.2019 - 03.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Cook

Jersey Mike's Subs
07.2018 - 08.2018
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.

Education

High School Diploma -

Leesville Road High School
01.2021

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Team motivation
  • Team Supervision
  • People Management
  • Work Planning and Prioritization
  • Documentation And Reporting
  • Performance Improvement
  • Safety processes and procedures

Certification

  • Forklift Operator PowerSecure - 1 year.
  • Certified Crane Operator, PowerSecure - 6 months.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Elementary

Timeline

Team Leader

PowerSecure
10.2022 - Current

Mechanical Technician

PowerSecure
09.2021 - 10.2022

Cashier

Regal Cinemas
01.2019 - 03.2020

Cook

Jersey Mike's Subs
07.2018 - 08.2018

High School Diploma -

Leesville Road High School

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Ulisses Lopez