Adept at leading teams and enhancing operational efficiency, my tenure at Pratt Industries and Ace Hardware showcased my ability to significantly improve production speeds and boost sales through meticulous attention to detail, proactive problem-solving, and excellent interpersonal skills. Skilled in bilingual communication and customer service, I excel in fast-paced environments, consistently delivering high-quality outcomes as efficient as possible.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Machine Operator
Pratt Industries
Stockton, CA
11.2024 - 01.2025
Operated Elsner and Rosenthal machines to produce high-quality packaging products, ensuring all equipment was set up and running efficiently.
Monitored machine performance, making necessary adjustments to maintain production speeds and quality standards.
Conducted routine maintenance and troubleshooting on machines to prevent downtime, and ensure smooth operation.
Followed safety protocols and maintained a clean and organized work environment to ensure a safe working space.
Loaded materials into the machines and ensured proper alignment to prevent defects or errors during the production process.
Worked closely with the production team to meet daily output goals and adhere to project deadlines.
Recorded production data, including machine performance and output, for quality control and reporting purposes.
Collaborated with quality control to inspect finished products and ensure they met customer specifications.
4o mini
Cashier / BBQ & Power Equipment Sales Associate
Ace Hardware
Manteca, CA
09.2023 - 09.2024
Provided excellent customer service by greeting customers, and assisting with inquiries.
Processed transactions accurately, including cash, credit, and returns.
Maintained a clean, organized checkout area.
Assisted with stocking, merchandising, and inventory management.
Handled customer concerns and directed them to the appropriate departments.
Promoted store loyalty programs, and special promotions.
Assisted customers in selecting BBQ grills, smokers, accessories, and related products.
Provided expert knowledge on grilling techniques, fuel types, and product maintenance.
Processed sales transactions, and promoted special offers or loyalty programs.
Assisted customers in selecting BBQ grills, smokers, outdoor cooking accessories, and power equipment, such as lawnmowers, chainsaws, and trimmers.
Provided expert knowledge on grilling techniques, fuel types, equipment maintenance, and product usage.
Demonstrated and explained the features and benefits of BBQ and outdoor power equipment to help customers make informed decisions.
Promoted special offers, and recommended complementary products.
Assembled and maintained BBQ and power equipment displays to ensure an organized and appealing sales floor.
Assisted with stocking, inventory management, and restocking BBQ, and power equipment merchandise.
Provided troubleshooting assistance and basic operational guidance on power equipment.
Ensured a clean, safe, and organized sales area while following store policies and safety guidelines.
Cashier
Costco
Manteca, CA
11.2022 - 08.2023
Provided exceptional customer service by greeting members, and processing transactions efficiently.
Scanned items, applied discounts, and processed payments via cash, credit/debit cards, or checks.
Verified membership status, and assisted with returns and exchanges.
Maintained a clean, organized checkout area.
Handled customer inquiries and resolved concerns in a courteous manner.
Assisted with bagging and organizing purchases for customers.
Collaborated with team members to ensure smooth front-end operations.
Conducted price checks for special orders or discounts as requested by customers.
Front end assistant/ Member service assistant
Costco Wholesale
Manteca, CA
10.2021 - 10.2022
Assisted cashiers by efficiently bagging customer purchases, ensuring quick and accurate transactions.
Managed and organized shopping carts, ensuring availability for customers and maintaining a clean, orderly front-end area.
Verified membership cards and helped members with inquiries regarding store policies, promotions, and product availability.
Provided assistance with heavy or bulky items, offering support during high-traffic times to improve overall checkout flow.
Handled returns and exchanges according to store procedures, ensuring customer satisfaction.
Contributed to maintaining a positive shopping environment by engaging with customers and offering helpful recommendations when needed.
Collaborated with team members to ensure smooth operations and address customer needs efficiently.
Materials Handler
Safety Kleen
San Jose, CA
06.2021 - 09.2021
Ensure health and safety is the number one priority by complying with all safe work practices, policies, and always acting in a safe manner.
Unload containerized waste from the route trucks.
Ensures all waste and containers are in acceptable shipping condition, and organized for transport to recycling or distribution centers.
Loaded outbound shipments onto delivery vehicles using hand tools and power equipment such as pallet jacks.
Stock the warehouse with the received materials.
Prepare waste loads for shipment.
Housekeeping in the branch (painting, picking up trash, sweeping, cleaning, and straightening).
Perform minor repairs on parts washers at the warehouse.
Assist with the inventory count at the warehouse.
Safely operate in accordance with OSHA guidelines.
Perform other duties as assigned.
Loaded outbound shipments onto delivery vehicles using hand tools and power equipment such as pallet jacks.
Front of The House Team Member
Chick Fil-A
Fremont, CA
01.2021 - 06.2021
Ensured that products and guests' experiences are consistent with Chick-fil-A's brand, culture, and standards of excellence.
Communicate clearly and effectively with team members, guests, and leaders.
Courteously greet guests, take orders, explain, and suggest menu items.
Maintain a sanitary and safe restaurant by mopping, sweeping floors, removing trash, cleaning equipment, and restrooms.
Stock products and supplies
Prepare, assemble, and present food safely, quickly, and efficiently, meeting Chick-fil-A standards.
Ensure compliance with Steritech and health inspection standards.
Laborer
California Building Solutions
Newark, CA
05.2020 - 08.2020
Assisted with demolition projects, safely removing structures, fixtures, and materials in preparation for new construction.
Specialized in the construction of Accessory Dwelling Units (ADUs), including foundation work, framing, electrical work, plumbing, and finishing.
Performed kitchen and bathroom remodeling, including demolition, installing cabinetry, fixtures, flooring, and tile work, and ensuring high-quality finishes.
Assisted in various aspects of house remodeling, including drywall installation, painting, flooring, and electrical upgrades.
Collaborated with team members to ensure the timely completion of projects while adhering to safety standards and building codes.
Operated heavy machinery and tools, including saws, drills, and demolition equipment, ensuring proper maintenance and safe usage.
Communicated effectively with clients to ensure project goals, timelines, and expectations were met.
Ensured job site cleanliness and organization, following safety protocols to maintain a safe working environment.
Education
High School Diploma -
Newark Memorial High School
Newark, CA
06.2021
Some College (No Degree) - Business Administration
De Anza Junior College
Cupertino, CA
Skills
Leadership
Communication
Problem-Solving
Efficiency
Teamwork
Critical Thinking
Bilingual Communication
Organizational Skills
Creativity
Attention to Detail
Interpersonal Skills
Multitasking
Adaptability
Customer Service
Languages
Spanish
Native/ Bilingual
Certification
Life Insurance
Accomplishments
Broke the record with most Ace Rewards sign ups in one month at Ace Hardware with 126.
Timeline
Machine Operator
Pratt Industries
11.2024 - 01.2025
Cashier / BBQ & Power Equipment Sales Associate
Ace Hardware
09.2023 - 09.2024
Cashier
Costco
11.2022 - 08.2023
Front end assistant/ Member service assistant
Costco Wholesale
10.2021 - 10.2022
Materials Handler
Safety Kleen
06.2021 - 09.2021
Front of The House Team Member
Chick Fil-A
01.2021 - 06.2021
Laborer
California Building Solutions
05.2020 - 08.2020
High School Diploma -
Newark Memorial High School
Some College (No Degree) - Business Administration