Ulysses Gonzalez
Madera,CA
Summary
Knowledgeable Desired Position with solid foundation in educational practices and individualized student learning plans. Proven ability to engage and motivate students, leading to improved academic performance and increased self-confidence. Demonstrates strength in problem-solving and effective communication skills. Talented Tutor offering outstanding communication and problem-solving skills. Fosters positive learning environment by encouraging students to develop individual skills. Specializing in 1:1 instruction, team collaboration and relations with students, and support staff.
Enthusiastic Job Title working to help students develop and maintain goal-oriented study habits for consistent academic success. Equally skilled at one-on-one and group lessons using adaptable teaching strategies for different types of learners. Accustomed to both in-person and online instruction for flexibility and multimedia integration to maximize lesson engagement.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Front Desk Assistant
Fit Nation
03.2025 - Current
- Provided exceptional customer service to enhance member experience and satisfaction.
- Assisted in managing front desk operations, including check-ins and membership inquiries.
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Maintained guest confidentiality by adhering to strict privacy policies when handling personal information and payments.
- Maintained clean and organized front desk areas to uphold polished company image.
Custodial Worker
Madera Unified School District
02.2021 - Current
- Maintained cleanliness and sanitation standards across school facilities.
- Assisted in training new custodial staff on safety protocols and efficient cleaning techniques.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Contributed to a positive work environment through consistent punctuality, reliability, and professionalism.
- Assisted in training new hires, sharing knowledge and expertise to help them become effective custodial workers.
Manager's Assistant
Madera Movies
03.2011 - 02.2025
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained team members on best practices and operational procedures.
- Conducted regular performance evaluations to identify training needs and growth opportunities.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
American Sign Language
Fresno City College
Fresno, CAHigh School Diploma -
Madera South High School
Madera, CA06.2015
Skills
- Excellent communication
- Problem-solving skills
- Teaching experience
- Patience and empathy
- Collaboration and teamwork
- Organization and preparation
- Adaptable nature
- Growth mindset
- Confidence building
- Homework assistance
- Student motivation
- Learning techniques
- Feedback and coaching
- Critical thinking
- Task prioritization
- Goal setting
Certification
CPR & Aed Certified
Languages
Spanish
Limited Working
Timeline
Front Desk Assistant
Fit Nation
03.2025 - Current
Custodial Worker
Madera Unified School District
02.2021 - Current
Manager's Assistant
Madera Movies
03.2011 - 02.2025
American Sign Language
Fresno City College
High School Diploma -
Madera South High School