Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Ulysses Morales

San Diego,CA

Summary

Dynamic Store Manager with a proven track record at EvansTire, excelling in team leadership and sales strategies. Achieved record-breaking sales milestones while enhancing customer satisfaction through exceptional service. Skilled in problem-solving and fostering a collaborative environment, driving both team performance and individual career growth.

Overview

19
19
years of professional experience

Work History

Store Manager

EvansTire
San Diego, CA
12.2021 - Current
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.

Store Manager

Monro Auto Service
San Diego, CA
01.2018 - 12.2021

Direct workforce and maintain efficient daily processes. Implement strategies to ensure cost-effective labor operations. Consistently achieved sales targets. Surpassed previous sales records, setting a new store milestone. Supported assistant managers in achieving promotions.

Store Manager

Jiffy Lube
San Fernando, CA
02.2006 - 12.2017

Consistently met sales objectives each month. Developed strategies to boost sales team performance. Continuously improved multiple stores outcomes. Supported career progression for numerous assistant managers.

Education

Upland High School
Upland, CA
06.2006

Skills

  • Team leadership and coaching
  • Store operations
  • Customer service
  • Problem solving
  • Customer relations
  • Multitasking and organization
  • Sales strategies
  • Sales techniques

Accomplishments

  • Exceeded monthly store sales goals Number months in a row.
  • Managed a store that exceeded company expectations in every category during the Quarter quarter.

Languages

Spanish
Native or Bilingual

Timeline

Store Manager

EvansTire
12.2021 - Current

Store Manager

Monro Auto Service
01.2018 - 12.2021

Store Manager

Jiffy Lube
02.2006 - 12.2017

Upland High School
Ulysses Morales