Umar Abdullaev
Phoenix,USA
Summary
Dedicated banking professional with over 20 years of experience in customer service, credit operations, and compliance. Skilled at engaging clients, handling transactions, and educating on digital banking tools. Seeking to contribute to a branch banking team with a strong focus on service and operational excellence.
Overview
22
22
years of professional experience
Work History
Operations Department Officer
KDB Bank Uzbekistan
01.2014 - 09.2024
- Welcomed clients and accurately processed deposits, withdrawals, payments, and customer updates, maintaining compliance with policies and regulations.
- Guided clients on mobile and online banking applications to improve convenience and self-service adoption.
- Supported operations department, including cash handling, account openings, trade finance, treasury, payments, and cards.
- Ensured compliance with regulatory requirements and effective reporting.
Credit Administration Officer
KDB Bank Uzbekistan
10.2013 - 09.2024
- Acted as the primary contact for borrowers, providing guidance on loan terms and documentation
- Reviewed and processed loan applications, ensuring documentation accuracy and completeness
- Managed credit documentation and performed risk assessments to ensure policy adherence
- Coordinated loan disbursements and monitored active loans for compliance
- Generated reports on credit risk and loan portfolio performance for management
Loan Officer, Credit Department
KDB Bank Uzbekistan
04.2010 - 10.2013
- Responded promptly to customer inquiries regarding their accounts or other matters related to consumer lending operations.
- Sourced new business opportunities and developed relationships with clients for loan origination.
- Analyzed credit histories and financial statements to assess lending risks.
- Prepared reports detailing loan portfolio performance metrics.
Loan Officer of Credit Department
Asaka Bank
04.2002 - 04.2010
- Developed and maintained relationships with potential customers to increase loan business.
- Reviewed credit histories, income statements, and other financial information of loan applicants.
- Analyzed financial data to determine the feasibility of granting loans.
- Verified accuracy of loan documents prior to approval.
- Approved or denied loan applications based on established guidelines.
Education
MSc - Research Methods
Westminster International University in Tashkent
Tashkent, Uzbekistan01.2024
MA - Finance and Investment
University of Exeter
Exeter, United Kingdom06-2001
BSc - Economics
Urganch State University
Urganch, Uzbekistan08-1999
Skills
- Engaging and assisting clients with professionalism in order build strong client relationships
- Proven ability to work effectively in a team-oriented environment, contributing to smooth branch operations and excellent client experiences
- Strong analytical and problem-solving abilities
- Proficient in loan documentation and closing procedures
- Excellent time management and organizational skills
- Proficient in Microsoft Office Suite and loan processing software
Training
- IMF Workshop on Risk-Based Approaches to AML/CFT Supervision, 2015, Vienna, Austria
- Macro-Financial Stability Course, 2016, Vienna, Austria
- Public-Private Partnership Course, 2016, Vienna, Austria
- Advanced Course on Financial Stability Stress Testing, 2016, Vienna, Austria
Languages
English
Full Professional
Russian
Full Professional
Uzbek
Native or Bilingual
Timeline
Operations Department Officer
KDB Bank Uzbekistan
01.2014 - 09.2024
Credit Administration Officer
KDB Bank Uzbekistan
10.2013 - 09.2024
Loan Officer, Credit Department
KDB Bank Uzbekistan
04.2010 - 10.2013
Loan Officer of Credit Department
Asaka Bank
04.2002 - 04.2010
MSc - Research Methods
Westminster International University in Tashkent
MA - Finance and Investment
University of Exeter
BSc - Economics
Urganch State University
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