Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Umika Soni

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Server

Cracker Barrel Restaurant
10.2023 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.

Consultant

7/11 Convenience Store
02.2021 - Current
  • Developed innovative strategies for clients, resulting in increased revenue and business growth.
  • Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Gathered, organized and input information into digital database.

Server

Texas Roadhouse
01.2023 - 05.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Associate

TJ Max
10.2021 - 04.2022
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Managed efficient cash register operations.fd
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Analyzed customer data to identify trends and anticipate customer needs.

Education

Bachelor of Arts And Science - Major- Criminology & Criminal Justice

The University of Alabama
Tuscaloosa, AL
05.2026

High School Diploma -

Woburn High School
Woburn, MA
05.2022

Skills

  • Research
  • Detail-oriented approach
  • In-depth legal knowledge
  • Collaborative teamwork
  • Solid organizational skills
  • Reliable decision-making
  • Efficient time management
  • Advanced problem-solving abilities
  • Attention to Detail
  • Content Organization

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Server

Cracker Barrel Restaurant
10.2023 - Current

Server

Texas Roadhouse
01.2023 - 05.2023

Associate

TJ Max
10.2021 - 04.2022

Consultant

7/11 Convenience Store
02.2021 - Current

Bachelor of Arts And Science - Major- Criminology & Criminal Justice

The University of Alabama

High School Diploma -

Woburn High School

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Umika Soni