Ummay Abiha
Woodbridge,VA
Summary
Compassionate professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Highly organized and hardworking with strong attention to detail.
Overview
13
13
years of professional experience
Work History
Visa Assistant (Part-Time)
US Embassy
London, UK
09.2021 - 05.2024
- Managed visa application processes using Consular Consolidated Database, enhancing data accuracy.
- Coordinated interviews between applicants and consular officers.
- Maintained accurate records of visa application statuses and documents.
- Responded to customer inquiries via phone, email, and online chat forums regarding various aspects of the visa process.
- Organized and maintained paper files containing confidential information related to customer applications.
Administrative Assistant
US Embassy
Bucharest, Romania
10.2017 - 06.2019
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Managed database systems containing customer contact information.
- Developed and maintained filing systems for confidential documents and records.
- Facilitated communication between different departments within the organization.
Teacher's Assistant
Preschool
Shanghai, China
10.2013 - 06.2015
- Created innovative lesson plans and activities, fostering a collaborative and interactive learning environment.
- Communicated effectively with parents, enhancing engagement and support for student development.
- Supervised children and participated with children in activities.
Teacher's Assistant
Preschool
Lahore, Pakistan
09.2011 - 07.2012
- Assisted teachers in creating engaging lesson plans for preschool activities.
- Supervised children during playtime, ensuring safety and promoting social interactions.
- Prepared classroom materials and organized learning resources for daily lessons.
Education
Masters of Science -
University of Punjab
Lahore, PKBachelor of Science -
University of Punjab
Lahore, PKSkills
- Office 365 Suite (Word, Excel, PowerPoint, Access Database)
- Program Planning and Execution
- Customer Service and Communication
- Data compilation
- Database management
- Scheduling and planning
Timeline
Visa Assistant (Part-Time)
US Embassy
09.2021 - 05.2024
Administrative Assistant
US Embassy
10.2017 - 06.2019
Teacher's Assistant
Preschool
10.2013 - 06.2015
Teacher's Assistant
Preschool
09.2011 - 07.2012
Masters of Science -
University of Punjab
Bachelor of Science -
University of Punjab