Umme Hanny
Garland,TX
Summary
Insurance industry professional experienced in marketing and selling multiple lines of insurance and insurance claims services. Energetic and enthusiastic with demonstrated success in fast-paced and deadline-driven environments. Collects and analyzes data, provides cost-effective solutions, and meets clients' needs by recommending suitable insurance products to provide financial security. Skilled in client relationship management, policy customization, and risk assessment strategies. Excel at communication, negotiation, and problem-solving to achieve sales targets and provide exceptional service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Insurance Sales Agent
TZ Insurance Solutions LLC
Richardson , TX
2023.07 - 2024.03
- Developed a customer service strategy to ensure the highest level of satisfaction.
- Identified opportunities for upselling additional products or services based on customer needs.
- Prepared presentations outlining product features, benefits, pricing plans.
- Developed and implemented successful sales strategies to increase customer base.
- Assisted clients in selecting appropriate coverage options for their needs.
- Built relationships with existing clients by providing exceptional service.
- Generated leads through cold calling, networking, referrals, and other marketing initiatives.
- Responded promptly to customer inquiries regarding product availability or pricing.
- Processed applications and paperwork related to policy issuance or renewal.
- Attended industry conferences and seminars to stay up-to-date on changes in regulations and trends in the insurance sector.
- Provided advice on financial planning and insurance policies.
- Performed administrative tasks such as updating databases, filing paperwork.
- Responded to inquiries and explained product features and service advantages to potential customers.
- Conducted comprehensive needs analysis to offer appropriate insurance products, including life, health, and property insurance.
- Analyzed clients' existing insurance policies and recommended adjustments or additional coverage as needed.
Education
BBA - Business
Collin County Community College District
Plano, TX2025-05
Skills
- Email Marketing
- Asset protection expertise
- Account Management
- Insurance sales strategy
- Customer Retention
- Customer Needs Assessment
- Customer Service
- Sales Quota Achievement
- Policy adjustment knowledge
- Client Account Management
- Rapport Building
- Cold-calling
- Client Retention
- Lead prospecting
Certification
- Texas Life and Health License
Languages
English
Professional
Bengali
Professional
Timeline
Insurance Sales Agent
TZ Insurance Solutions LLC
2023.07 - 2024.03
BBA - Business
Collin County Community College District
- Texas Life and Health License
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