Unique Cervantes
Hesperia,CA
Summary
Dynamic and results-driven professional with a strong background in customer service and team leadership at Little Caesars Pizza. Proven ability to enhance customer experiences and resolve complaints effectively. Skilled in time management and decision-making, consistently achieving sales targets while maintaining high standards of quality and safety.
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager/ Crew Member
Little Caesars Pizza
06.2022 - 07.2025
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Assisted in training new staff on operational procedures and customer service techniques.
- Resolved customer complaints swiftly, enhancing overall dining experience.
Sales Associate
Carters Oshkosh
10.2021 - 01.2022
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Maintained organized merchandise displays, contributing to store aesthetics and customer appeal.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote .
Summer Camp Staff Member
Catherine Hensel Youth Center
07.2014 - 10.2014
- Organized daily recreational activities to enhance camper engagement and teamwork.
- Supervised group activities, ensuring safety and adherence to camp protocols.
- Communicated effectively with parents regarding camper progress and behavioral issues.
- Led groups of children safely through variety of camp activities.
Education
Highschool Diploma -
Whittier Highschool
Whittier, CA06.2016
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Certification
- CPR & First Aid Certified
- Food Handlers Card
Timeline
Manager/ Crew Member
Little Caesars Pizza
06.2022 - 07.2025
Sales Associate
Carters Oshkosh
10.2021 - 01.2022
Summer Camp Staff Member
Catherine Hensel Youth Center
07.2014 - 10.2014
Highschool Diploma -
Whittier Highschool
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