Unique Garcia
Odessa
Summary
Dynamic and results-driven professional with extensive experience at Walmart, excelling in team leadership and strategic planning. Proven ability to drive sales and enhance customer engagement while ensuring compliance with safety standards. Strong organizational skills and effective conflict resolution contribute to building high-performing teams and achieving operational excellence. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
9
9
years of professional experience
Work History
Coach
Walmart
06.2020 - Current
- Team leadership and development: Hiring, training, and mentoring associates, setting clear expectations, and providing recognition to build high-performing teams.
- Operational oversight: Managing daily operations, coordinating schedules, and ensuring compliance with company policies and safety standards.
- Customer service: Modeling and enforcing exceptional customer service standards, resolving customer issues, and implementing improvement plans.
- Sales and financial performance: Driving sales for my area by monitoring and managing merchandise presentation, inventory, and expenses. This includes developing and executing action plans to achieve sales and profit goals.
- Strategic planning: Collaborating with other management to implement merchandising and inventory strategies, and communicating business objectives to the team.
- Compliance: Ensuring all actions and processes align with company policies, values, and ethical standards.
- Maintain backroom: Kept the backroom organized and ready for incoming freight, which includes maintaining cold chain operations for frozen and dairy goods.
- Process merchandise: Handled tasks like pricing, signing, and removing damaged or out-of-date goods.
- Physical labor: Frequently lifted and carried heavy items, such as boxes of merchandise or large products, and worked comfortably on my feet for extended periods.
- Inventory and merchandise management: Managed large inventories, handle seasonal merchandise changes, and ensure the sales floor is well-organized and presentable.
Housekeeper/Laundry Attendant
Best Western Hotel
03.2017 - 07.2020
- Safety: Learned and applied safety procedures for cleaning tasks.
- Attention to detail: Conducted regular inspections of facilities to identify areas for improvement and implement corrective actions.
- Time management: Prioritized and completed tasks efficiently.
- Organization: Managed inventory of cleaning supplies and enhanced departmental efficiency through thorough organization and prioritization of tasks.
- Communication: Collaborated with management on strategic initiatives aimed at improving operational efficiency within the housekeeping department.
- Reliability: Punctual, dependable, and trustworthy.
- Adaptability: Adapted quickly to changing priorities in a fast-paced environment.
Education
Associate of Business Administration - Business Administration And Management
Midland College
Midland, Texas, TX05-2026
High School Diploma -
Pecos High School
Pecos, TX05-2019
Skills
- Clear and concise communication
- Adaptability and flexibility
- Effective multitasking
- Strong organizational abilities
- Customer engagement
- Effective conflict resolution
- Financial oversight
- Workplace safety guidelines
- Effective team leadership
- Documentation and reporting
- Professional and courteous
- Performance evaluations
- Strategic planning
- Relationship building
- Cross-functional teamwork
Timeline
Coach
Walmart
06.2020 - Current
Housekeeper/Laundry Attendant
Best Western Hotel
03.2017 - 07.2020
Associate of Business Administration - Business Administration And Management
Midland College
High School Diploma -
Pecos High School