Unique Williams
McKinney,TX
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Polite and attentive professional offering excellent customer service, organization and time management skills.
Hardworking and dependable professional offering several years of clerical experience. Demonstrated prioritization, multitasking and planning abilities. Enthusiastic about using knowledge and skills to support operations.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Clerk
QuikTrip
McKinney, US
10.2021 - Current
- Answered phones in a courteous manner while providing excellent customer service.
- Communicated with customers and employees to answer questions or explain information.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Processed customer orders promptly and accurately.
- Operated cash register to process cash, check, and credit card transactions.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Answered customer inquiries via phone and email.
- Collaborated with team members to meet daily operational goals.
- Handled customer complaints and resolved issues promptly.
- Trained new clerks on store procedures and customer service standards.
- Assisted customers with inquiries and complaints in a professional manner.
Education
High school diploma -
Dr John D Horn High School
Mesquite, TX 08.2019 - 06.2022
Skills
- Leadership
- Technical sales
- Communication skills
- Time management
- Project management
- Problem resolution
- Customer service
- Organizational skills
- teamwork and collaboration
Certification
- Food Handler Certification
- Food Safety Certification
- TABC Certified
Languages
French, Intermediate
Additional Information
Authorized to work in the US for any employer, Very tech savvy, Can exceed expectations, Enjoys meeting new people, Self motivated and ambitious, Graduated in the top 10% of senior class
Timeline
Clerk
QuikTrip
10.2021 - Current
High school diploma -
Dr John D Horn High School
08.2019 - 06.2022