Unisa Kargbo

• Used of electronic filing software, to provide free tax return preparation for eligible taxpayers.
• Analyzed tax-payers tax forms financial records to verify and determine accurate filing status.
• Conducted a quality review on tax returns prepared to ensure every taxpayer receives top quality service and that tax returns are error free.

Successfully onboarded over 2600 New Hires and reduced labor turnover rate to 2.1% from site's target of 5% for 2022 to 2023.

• Providing and executing a consistent, best-in-class new hire experience in a welcoming and supportive environment.
• Working with site leadership and associates to constantly improve productivity across all departments.
• Facilitating effective teamwork, communication, and collaboration among associates across disparate groups while competing tasks.
• Analyze, Interpret, and Communicate Data Metrics to top management for decision-making.

• Successfully coordinated, trained, and coached over 16 projects of Small and Media Enterprises, with up to 3570 beneficiaries from these courses: Finance and Management, Account Payables, Account Receivables, Cash Flow Statement, and Bank Reconciliation Statement.