Nicole Mckinney

Marijuana

• Educated customers on various cannabis products, ensuring informed purchasing decisions.
• Processed transactions accurately, enhancing overall customer satisfaction and loyalty.
• Checked guests' photo identification for validity and age requirements.
• Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
• Sold flowers, concentrates and edibles in fast-paced environment.
• Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
• Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
• Restocked supplies and arranged displays.
• Weighed, prepared and packaged different types of products.
• Answered questions about medicinal and recreational uses and effects and qualities of different strains.
• Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
• Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
• Participated in ongoing education efforts regarding cannabis laws and regulations, staying up-to-date on industry changes to ensure compliance at all times.
• Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
• Educated customers about responsible consumption practices, promoting safe and enjoyable cannabis use experiences.
• Read industry publications to maintain knowledge on current and future bud trends.
• Managed efficient cash register operations.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Used in-store system to locate inventory and place special orders for customers.
• Prioritized helping customers over completing other routine tasks in store.

• Greeted customers and engaged in conversation to assess needs.
• Emphasized product benefits and assisted clients in selecting retail products or services for hair or skin needs.
• Ensured client satisfaction by providing excellent customer service.
• Helped with inventory management by restocking and facing styling products.
• Maintained a clean and organized store environment that met all safety standards.
• Opened and closed cash registers, balanced cash drawers, and made deposits.
• Maintained knowledge of current sales and promotions, policies regarding payment, and exchanges, and security practices.
• Delivered top-quality service for clients' cutting, coloring, and styling needs.
• Received and processed online orders for shipment or store pick-up.
• Scheduled client appointments.
• Developed new styles and techniques.
• Assisted with mentoring new employees during and after training.