BILLY EUSTACHES

• Reviewed and approved all Vendors/Contractors COI

(Certificate Of Insurance ) before entering the building.

• Scheduled all deliveries, Pick-ups and Contractor visits.
• Managed and organized the receiving of all incoming/outgoing packages.
• Supervised a team of 2 workers responsible for unloading, sorting, and organizing residents packages.
• Ensured accuracy in recording package information into resident's portal ( Building Link ).
• Logged and registered over 300 Contractors and vendors daily.
• Helped created the Guidelines for Contractors and enforced policies and procedures.
• Managed day-to-day operations, monitoring building security cameras, incoming deliveries, overseeing the entire receiving driveway and assisting vehicle with parking.
• Creating Contractor ID badges and assigning building keys.
• Established relationships with carriers ( UPS Ground, FedEx Ground/Express, Amazon, DHL, Lasership and Shopsticks ) to ensure timely deliveries.
• Inspected incoming products for damages or defects before accepting them into the building.
• Ensured accuracy in recording packages into Building Link system.

• Supervised assigned personnel to ensure adherence to departmental policies and procedures.
• Assisted with the preparation of shift schedules for assigned personnel and monitored their performance during shifts.
• Conducted regular inspections of facility equipment and systems for proper functioning and safety compliance.
• Greeted, logged, and approved over 400 plus residents and guests daily for a private luxurious gated home community with properties valued over 10 million.
• Verified each individual's right to enter restricted areas and denied access to unauthorized persons
• Investigated all security and safety violations
• Monitored security camera system day and night to protect lives and property
• Maintained accurate and detailed logs of all events that occurred during each shift
• Enforced General Services Administration (GSA) policies by anticipating potential security breaches
• Responding to emergency and non-emergency calls.
• Dispatching officers and other state law enforcement officers.
• Monitoring and responding to radio and data communications traffic.
• Helping coordinate efforts between our security team and other agencies (e.g., Fire Rescue, EMT, Paramedics, Local Police Departments and Sheriffs ).
• Receiving, relaying, and documenting call/incident details, burglary/fire alarm calls, traffic stop activity and other information.
• Maintained contact with local law enforcement agencies in order to exchange information related to crime prevention efforts in the area.
• Conducted investigations into suspicious activities, disturbances, thefts, and violations of laws or regulations.
• Provided 24-hour emergency response to 586 residents.