Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Upendra Rawal

3745 Holly Brook Dr,Texas

Summary

Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.

Overview

4
4
years of professional experience

Work History

Customer Service Cashier

Seven Eleven
Atsugi, Kanagawa
11.2017 - 12.2021
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Balanced cash drawers at the end of each shift.

Amazon

Trainerswarehouse
Yokohama, Kanagawa
07.2018 - 06.2020
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Planned and completed group projects, working smoothly with others.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
  • Achieved cost-savings by developing functional solutions to problems.
  • Delivered products to customer locations on time.

Education

Associate of Science -

Dallas College
Dallas, TX
06-2024

Vocatioanl Science

Atsugi Bunka Gakuen
Atsugi Japan
03-2021

High School Diploma -

Kasthamandap Higher Secondary School
Kathmandu
05-2016

Bachelor of Science -

University of North Texas
Denton, TX

Skills

  • Check processing
  • Customer Service
  • Payment Collection
  • Guest Services
  • Customer Complaint Resolution
  • Cash Handling

Languages

Spanish
Professional
English
Professional
Hindi
Professional
Japanese
Professional
Nepali
Professional

Timeline

Amazon

Trainerswarehouse
07.2018 - 06.2020

Customer Service Cashier

Seven Eleven
11.2017 - 12.2021

Associate of Science -

Dallas College

Vocatioanl Science

Atsugi Bunka Gakuen

High School Diploma -

Kasthamandap Higher Secondary School

Bachelor of Science -

University of North Texas
Upendra Rawal