Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Seven Eleven
Atsugi, Kanagawa
11.2017 - 12.2021
Greeted customers and provided friendly customer service.
Operated cash registers to process payments for goods and services.
Balanced cash drawers at the end of each shift.
Amazon
Trainerswarehouse
Yokohama, Kanagawa
07.2018 - 06.2020
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Understood and followed oral and written directions.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Demonstrated leadership by making improvements to work processes and helping to train others.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Planned and completed group projects, working smoothly with others.
Assisted with customer requests and answered questions to improve satisfaction.
Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
Achieved cost-savings by developing functional solutions to problems.