Uriah Fogle
Schenectady
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Use independent decision-making skills and sound judgment to positively impact company success. Performance-driven associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Spectrum
Schenectady, NY
01.2026 - Current
- Led daily store operations, ensuring compliance with company policies and customer service standards.
- Trained and mentored staff on sales techniques and inventory management practices.
- Analyzed sales data to identify trends and optimize product placement strategies.
- Implemented visual merchandising strategies to enhance customer engagement and drive sales.
- Resolved customer inquiries and complaints efficiently, fostering positive shopping experiences.
- Conducted regular staff performance evaluations, providing constructive feedback for improvement.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Sales Specialist
Spectrum
Schenectady, NY
01.2025 - 01.2026
- Engaged customers to understand their needs and recommend suitable products.
- Demonstrated product features and benefits to enhance customer knowledge.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Maintain a clean and organized sales floor for optimal customer experience.
- Utilized point-of-sale systems for processing transactions accurately and efficiently.
- Stayed up to date with company products and services to support sales objectives.
- Reset store displays for special events and seasonal merchandise changes.
Front Desk Agent
Rivers Casino & Resort Schenectady
Schenectady, NY
10.2023 - 05.2024
- Took reservations over the phone, in person, and via computer for guests and provide confirmation information.
- Collected room deposits, fees, and payments.
- Answer customer telephone calls promptly and appropriately handled needs.
- Used internal software to process reservations, check-ins, and check-outs.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained clean and organized front desk areas to uphold polished company image.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Issued room keys to guests upon check-in and answered questions regarding proper use.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Answered multi-line phone system and enthusiastically greeted callers.
- Acquired in-depth knowledge of surrounding areas to offer guests with information about dining options, entertainment, and shopping activities.
- Responded swiftly to room requests and other inquiries made via establishment website, email, or phone.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Developed and maintained positive relationships with guests for satisfaction.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Bus Operator
CDTA
08.2022 - 04.2023
- At CDTA I was a bus operator
- My responsibilities included, making sure customers boarded and exited safely, assisted disabled customers on and off the bus as well as making sure there wheelchairs were secured
- I also performed a daily pre and post trip of the bus.
Delivery Service Partner
Mzone Logistics
07.2021 - 02.2022
- At Mzone Logistics, I was a delivery service partner (dsp) to Amazon
- It was my responsibility to deliver customer packages quickly and safely while addressing any concerns or complaints from the customers.
Sales Manager
Rent A Center
10.2019 - 04.2020
- At Rent A Center I was the sales manager
- I was responsible for assisting customers with their product, insuring there was no damage to merchandise, and in charge of scheduling items for delivery.
Education
Regents Diploma -
Schroon Lake Central School
01-2016
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Hudson Valley Community College
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SUNY Schenectady
Skills
- Team player
- Reliability
- Customer service skills
- Time management
- Leader
- Fast learner
- Manager experience and supervisory skills
- Positive and Upbeat
- Social Media Savvy
- Problem solving skills
Timeline
Assistant Store Manager
Spectrum
01.2026 - Current
Sales Specialist
Spectrum
01.2025 - 01.2026
Front Desk Agent
Rivers Casino & Resort Schenectady
10.2023 - 05.2024
Bus Operator
CDTA
08.2022 - 04.2023
Delivery Service Partner
Mzone Logistics
07.2021 - 02.2022
Sales Manager
Rent A Center
10.2019 - 04.2020
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Hudson Valley Community College
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SUNY Schenectady
Regents Diploma -
Schroon Lake Central School