Uriah Norris
Bethalto,IL
Summary
Proactive Personal Shopper and Service Crew Member with extensive experience in customer service, order fulfillment, and inventory management. Proven ability to meet deadlines, maintain high satisfaction ratings, and work safely and efficiently. Skilled in planning, organization, and decision-making, bringing a strong focus on accuracy and quality.
Overview
4
4
years of professional experience
Work History
Personal Shopper
Walmart
01.2024 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Lawn Care Provider
Rose Lawn Memory Garden
04.2023 - 12.2023
- Followed safety protocols while operating machinery.
- Collaborated with team members to efficiently complete large-scale projects within specified deadlines.
- Ensured safety compliance by adhering to industry regulations and using appropriate personal protective equipment during tasks.
- Adapted quickly to new technologies or innovative approaches within the industry to remain competitive in the market.
- Performed seasonal cleanup services to maintain curb appeal throughout changing weather conditions.
- Maintained grounds by trimming, weeding, and general clean-up.
Cleaning Crew Member
The Sports Academy
09.2022 - 04.2023
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Used time management and efficient cleaning methods to meet deadlines.
- Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
- Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.
- Emptied trashcans and transported waste to collection areas.
Shelf Stocker
Schnucks
05.2022 - 08.2022
- Maintained a clean and organized store environment for optimal shopping experience.
- Answered customer questions and provided detailed product information.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Unloaded arriving product stock and moved to store display areas.
- Improved product availability by efficiently stocking shelves and maintaining proper inventory levels.
- Improved overall store appearance by regularly facing products on shelves for easy identification.
Service Crew Member
Chipotle Restaurant
04.2021 - 04.2022
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
Service Crew Member
Arbys Resturant
08.2020 - 02.2021
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
Education
No Degree - Business Administration
Lewis And Clark
Godfrey, IL05.2028
High School Diploma -
Civic Memorial High School
Bethalto, IL05.2021
Skills
- Customer Service
- Attention to Detail
- Planning and Organization
- Decision-Making
- Flexible Schedule
Timeline
Personal Shopper
Walmart
01.2024 - Current
Lawn Care Provider
Rose Lawn Memory Garden
04.2023 - 12.2023
Cleaning Crew Member
The Sports Academy
09.2022 - 04.2023
Shelf Stocker
Schnucks
05.2022 - 08.2022
Service Crew Member
Chipotle Restaurant
04.2021 - 04.2022
Service Crew Member
Arbys Resturant
08.2020 - 02.2021
No Degree - Business Administration
Lewis And Clark
High School Diploma -
Civic Memorial High School
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