Uriah "Trent" Hatcher
Crawfordville
Summary
Dynamic Commercial Sales Executive with a proven track record at Johnson Controls Security Solutions, excelling in relationship building and client management. Leveraged product knowledge to increase sales revenue and enhance customer satisfaction. Skilled in territory management and employee motivation, driving success through effective collaboration and strategic initiatives. Prioritizing leadership to empower individuals to succeed in life and career.
Overview
20
20
years of professional experience
Work History
Commercial Sales Executive
Johnson Controls Security Solutions
Tallahassee, FL
05.2023 - Current
- Assisted in identifying customer needs to recommend appropriate products and services.
- Developed knowledge of sales strategies to enhance customer engagement and satisfaction.
- Supported team initiatives by organizing product demonstrations for potential and current customers.
- Collaborated with senior sales representatives to learn effective negotiation techniques.
- Participated in training sessions to improve product knowledge and sales skills
- Increased sales revenue by establishing new client relationships and nurturing existing ones.
- Maintained accurate records of customer interactions and transactions using Salesforce.
Pastor
Fresh Life Church Tallahasse
Tallahassee, FL
09.2019 - Current
- Developed community outreach programs to support local needs and foster church engagement.
- Provided pastoral care to individuals in need, offering counseling, guidance, and support during difficult times.
- Empowered church volunteers through training sessions and ongoing support, enhancing their ability to serve the congregation effectively.
- Provided pastoral care through counseling sessions, addressing spiritual and emotional concerns of members.
- Led strategic planning initiatives to align church activities with long-term vision and mission goals.
Fire Sprinkler Inspector
Johnson Controls Fire Protection
Tallahassee, FL
06.2019 - 05.2023
- Conducted routine inspections of fire sprinkler systems to ensure compliance with safety regulations.
- Evaluated system performance and identified potential hazards for timely remediation.
- Developed detailed inspection reports outlining findings and recommendations for maintenance.
- Collaborated with engineering teams to implement system upgrades and improvements.
- Assisted sales in the selling new systems, inspections, and repairs to effectively assist the customer in essential life life safety needs.
- Exhibited strong problem-solving skills by troubleshooting complex issues encountered during inspections or repairs, developing effective solutions to address the root causes.
Fire Alarm Inspector
Johnson Controls Fire Protection
Tallahassee, FL
11.2017 - 06.2019
- Conducted thorough inspections of fire alarm systems to ensure compliance with safety regulations.
- Diagnosed and resolved malfunctions in fire alarm systems, enhancing operational reliability.
- Collaborated with clients to schedule inspections and provide system maintenance recommendations.
- Assisted in the sale of new fire alarm systems, maintenance, and inspections to maintain or enhance the customers life safety equipment.
Boiler Operator
Florida State Hospital
Chattahoochee, FL
08.2015 - 11.2017
- Operated and maintained high-pressure boilers to ensure optimal performance and safety standards.
- Monitored boiler systems for efficiency, troubleshooting issues to minimize downtime.
- Conducted regular inspections and preventative maintenance on boiler equipment and associated systems.
- Implemented safety protocols, ensuring compliance with industry regulations and best practices.
Self Employed
Cave Adventurers
Marianna, FL
11.2013 - 08.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Responsible or TRI gas mixtures used in underwater cave diving.
- Assisted in the emergency activation protocall for body recovery emergencies resulting in successful life saving operations.
Deputy Sheriff
Washington County Sheriff's Department
Chipley, FL
05.2011 - 11.2013
- Enforced laws and regulations, ensuring community safety and compliance.
- Conducted thorough investigations, gathering evidence to support case resolution.
- Collaborated with local agencies to enhance public safety initiatives and response strategies.
- Trained new deputies on procedures, protocols, and best practices for law enforcement operations.
- SWAT operator/team lead conducting special operations in the apprehension and effective threat identification through special investigations.
Police Officer
Marianna Police Department
Marianna, FL
06.2009 - 05.2011
- Enforced local laws and regulations to ensure community safety.
- Conducted thorough investigations of crimes, gathering evidence and interviewing witnesses.
- Collaborated with community members to develop trust and improve public relations.
- Responded promptly to emergency calls, assessing situations and providing immediate assistance.
Sales Associate
Comfort Air HVAC
Marianna, FL
01.2009 - 05.2009
- Enhanced customer satisfaction through personalized service and product knowledge.
- Managed inventory levels, ensuring product availability and minimizing stock discrepancies.
- Expanded customer base through cold calling, networking, and relationship building.
- Developed and maintained strong client relationships to drive repeat sales.
Correctional Officer
Appalachee Correctional Institution East Unit
Sneads, FL
05.2006 - 01.2008
- Enforced facility rules and regulations to maintain safety and order among inmates.
- Conducted regular inspections of inmate living areas for security compliance.
- Monitored inmate behavior, identifying potential conflicts and intervening as necessary.
- Collaborated with law enforcement and emergency services during critical incidents.
Education
No Degree - Social Sciences
Chipola College
Marianna, FLNo Degree - Gender Studies
Tallahassee Community College
Tallahassee, FLHigh School Diploma -
Marianna High School
Marianna, FLSkills
- Staff management
- Relationship building
- Verbal and written communication
- Client relationship management
- Positive and upbeat
- Territory management
- Key account management
- Extensive personal network
- Employee motivation
- Key account development
Accomplishments
- Supervised team of 7 SWAT operators.
- Conducted multiple high stress operations successfully with multiple agencies.
- Completed NICET Level II certification in Water Based Testing and Inspection.
- Documented and resolved deficiencies and needs which led to the sell of repairs and new services over the entire course of JCI employment.
Timeline
Commercial Sales Executive
Johnson Controls Security Solutions
05.2023 - Current
Pastor
Fresh Life Church Tallahasse
09.2019 - Current
Fire Sprinkler Inspector
Johnson Controls Fire Protection
06.2019 - 05.2023
Fire Alarm Inspector
Johnson Controls Fire Protection
11.2017 - 06.2019
Boiler Operator
Florida State Hospital
08.2015 - 11.2017
Self Employed
Cave Adventurers
11.2013 - 08.2015
Deputy Sheriff
Washington County Sheriff's Department
05.2011 - 11.2013
Police Officer
Marianna Police Department
06.2009 - 05.2011
Sales Associate
Comfort Air HVAC
01.2009 - 05.2009
Correctional Officer
Appalachee Correctional Institution East Unit
05.2006 - 01.2008
No Degree - Social Sciences
Chipola College
No Degree - Gender Studies
Tallahassee Community College
High School Diploma -
Marianna High School