Urian Alonso Martinez
Beaverton,OR
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Crew Leader
Northwest Landscape Services
Beaverton, OR
03.2023 - 08.2024
- Monitored and evaluated performance of crew members, providing feedback and coaching as needed.
- Trained new hires on job duties, safety protocols, and company policies.
- Organized crew placement per job function when assigning work.
- Monitored task completion to meet company standards for performance.
- Inspected equipment for proper operation before use by crew members.
- Maintained accurate records of employee attendance, hours worked, vacation time.
Customer Service Representative
Stark Street Lawn
Sherwood, OR
01.2022 - 02.2023
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
- Developed strong relationships with customers by providing personalized assistance and support.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
High School Diploma -
Sunset High School
Portland, OR06-2019
Skills
- Job Planning
- Staff Support
- Quality Control
- Professional Appearance
- Performance Evaluations
- Documentation And Reporting
- Task Prioritization
- Vehicle operations
- Multitasking and Organization
- Teamwork and Collaboration
Languages
Spanish
Full Professional
Timeline
Crew Leader
Northwest Landscape Services
03.2023 - 08.2024
Customer Service Representative
Stark Street Lawn
01.2022 - 02.2023
High School Diploma -
Sunset High School
Similar Profiles
Spencer KingSpencer King
Landscape Worker and Crew Manager at Northwest Landscape ServicesLandscape Worker and Crew Manager at Northwest Landscape Services
Marion MyersMarion Myers
Lawn Mower at Northwest Landscape ServicesLawn Mower at Northwest Landscape Services
Leonard BecerraLeonard Becerra
Fencing Foreman at Northwest landscape & fencingFencing Foreman at Northwest landscape & fencing