Urian Alonso Martinez
Beaverton,OR
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Crew Leader
Northwest Landscape Services
Beaverton, OR
03.2023 - 08.2024
- Monitored and evaluated performance of crew members, providing feedback and coaching as needed.
- Trained new hires on job duties, safety protocols, and company policies.
- Organized crew placement per job function when assigning work.
- Monitored task completion to meet company standards for performance.
- Inspected equipment for proper operation before use by crew members.
- Maintained accurate records of employee attendance, hours worked, vacation time.
Customer Service Representative
Stark Street Lawn
Sherwood, OR
01.2022 - 02.2023
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
- Developed strong relationships with customers by providing personalized assistance and support.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
High School Diploma -
Sunset High School
Portland, OR06-2019
Skills
- Job Planning
- Staff Support
- Quality Control
- Professional Appearance
- Performance Evaluations
- Documentation And Reporting
- Task Prioritization
- Vehicle operations
- Multitasking and Organization
- Teamwork and Collaboration
Languages
Spanish
Full Professional
Timeline
Crew Leader
Northwest Landscape Services
03.2023 - 08.2024
Customer Service Representative
Stark Street Lawn
01.2022 - 02.2023
High School Diploma -
Sunset High School
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