Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Uriana Becerra

Phoenix,AZ

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

4
4
years of professional experience

Work History

Manager

Taco Bell
Phoenix, AZ
08.2020 - Current
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.

Medical Assistant

Clinica Natural
Phoenix, AZ
05.2023 - 09.2023
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Scheduled appointments for patients via phone and in person.

Education

Medical Assitant - Medical Assisting

UEI College - Fresno
Fresno, CA
10-2023

High School Diploma -

North High School
Phoenix, AZ
05-2022

Skills

  • Marketing
  • Performance Management
  • Contract Management
  • Strategic Planning

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Limited

Timeline

Medical Assistant

Clinica Natural
05.2023 - 09.2023

Manager

Taco Bell
08.2020 - Current

Medical Assitant - Medical Assisting

UEI College - Fresno

High School Diploma -

North High School

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Uriana Becerra