Uriel Castillo Solorzano
San Diego,CA
Summary
Experienced customer-oriented supervisor with a track record of effectively overseeing employee performance and providing guidance. Knowledgeable in industry best practices and skilled in employee management. Utilizes strong time management and organizational skills to drive group success.
Overview
2
2
years of professional experience
Work History
Supervisor
Hinar Dessert Bar & Café
San Diego, CA
09.2023 - Current
- Responded to customer questions regarding products, prices and availability.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Trained new employees on company policies, job duties, and performance expectations.
- Negotiated with vendors and suppliers to secure advantageous terms and pricing.
- Oversaw inventory management, ensuring adequate stock levels and reducing waste.
Barista
Extraordinary Desserts
San Diego
07.2022 - 08.2023
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Operated cash registers to process customer payments.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Stocked shelves with ingredients needed to make coffee drinks.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Monitored inventory levels of supplies and restocked when necessary.
Education
Lic. Traduccion - Language Interpretation And Translation
Universidad Autonoma De Baja California
Ensenada, Mx.07-2013
Skills
- Training and mentoring
- Processes and procedures
- Inventory Control
- Staff Management
- Operations Management
- Strategic Planning
Languages
Spanish
Native/ Bilingual
English
Professional
Italian
Elementary
Timeline
Supervisor
Hinar Dessert Bar & Café
09.2023 - Current
Barista
Extraordinary Desserts
07.2022 - 08.2023
Lic. Traduccion - Language Interpretation And Translation
Universidad Autonoma De Baja California
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