Uriel Macias
Laguna Niguel
Summary
Proven sales expert with a track record of driving revenue growth and enhancing customer satisfaction at Coastline Chrysler Dodge Jeep RAM. Skilled in Sales Lifecycle Management and adept at fostering client relationships, I've consistently exceeded sales targets through strategic planning and effective team leadership. Achieved significant market expansion by leveraging exceptional service and follow-up communication.
Overview
7
7
years of professional experience
Work History
Sales
Coastline Chrysler Dodge Jeep RAM
06.2023 - 06.2024
- Boosted sales revenue by developing and implementing effective sales strategies.
- Developed sales collateral to support product launches and increase sales team effectiveness.
- Identified competitive sales targets and facilitated cross-divisional sales opportunities.
- Increased new home sales by conducting thorough market research and implementing effective sales strategies.
- Managed a team of sales representatives to achieve monthly and quarterly sales targets.
- Increased sales revenue by consistently meeting and exceeding sales targets.
Customer Sales and Service Expert
24 Hour Fitness
08.2019 - 06.2023
- Enhanced customer satisfaction by addressing inquiries and resolving issues promptly and professionally.
- Handled calls promptly and with courteous professionalism.
- Maintained high levels of customer retention through exceptional service and follow-up communication.
- Participated in industry events and trade shows, representing the company professionally and expanding the client base through networking efforts.
- Provided comprehensive after-sales support, ensuring a positive experience that led to referrals and new client acquisitions.
- Developed strong relationships with clients, fostering loyalty and repeat business for the company.
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
Car Wash Driver
Russell Fischer
07.2017 - 07.2019
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Ensured quality results for customers by closely inspecting each vehicle before releasing it from the car wash area.
- Provided support for various duties including vacuuming interiors, cleaning windows, and applying tire shine when needed to meet demand or cover shifts for absent team members.
Education
Associate of Arts - Music
Saddleback College
Mission Viejo, CANo Degree -
San Juan Hills High School
San Juan Capistrano, CA06.2019
Skills
- Driving sales
- Sales calls
- Pro shop sales
- Sales Lifecycle Management
Languages
Spanish
Native or Bilingual
Timeline
Sales
Coastline Chrysler Dodge Jeep RAM
06.2023 - 06.2024
Customer Sales and Service Expert
24 Hour Fitness
08.2019 - 06.2023
Car Wash Driver
Russell Fischer
07.2017 - 07.2019
Associate of Arts - Music
Saddleback College
No Degree -
San Juan Hills High School
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