Urisha Jones
Pearland
Summary
Accomplished Manager at Express Lane with expertise in vendor management and strategic planning. Excelled in relationship building and conflict resolution, enhancing customer satisfaction by 20%. Demonstrated strong leadership and problem-solving skills, effectively managing operations and fostering partnerships. Known for attention to detail and clear communication, driving successful outcomes and achieving business objectives.
Overview
11
11
years of professional experience
Work History
Manager
Express Lane
01.2015 - Current
Facilitated positive interactions with customers. Assisted in completing licensing and certification tasks accurately. Counted currency and managed monthly inspections. Supported purchasing and stocking processes. Resolved problems related to accounting and receiving merchandise from vendors. Communicated effectively with vendors. Helped create and follow contracts with third parties.
Education
Associate of Science - Business
San Jacinto College
Pasadena, TX05-2015
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Documentation and reporting
- Relationship building
- Strategic planning
- Operations management
- Conflict resolution
- Sales management
- Clear communication
- Partnership development
- Vendor management
- Effective communication
- Attention to detail
- Multitasking
- Problem-solving
- Professional and courteous
Timeline
Manager
Express Lane
01.2015 - Current
Associate of Science - Business
San Jacinto College