Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ursa Stanley

Ladson,SC

Summary

Dynamic professional with extensive experience at FedEx, specializing in cargo handling and customer service. Demonstrated ability to improve operational efficiency through effective communication and attention to detail. Expertise in weight distribution and team leadership, consistently achieving exceptional results in high-pressure environments.

Overview

17
17
years of professional experience

Work History

Ramp Agent

FedEx
N. Charleston , SC
11.2024 - Current
  • Prepared comprehensive schedules detailing shift activities for management review.
  • Processed cargo shipment paperwork to ensure regulatory compliance.
  • Utilized two-way radios to enhance communication among ramp agents, pilots, and ground crew.
  • Conducted daily safety inspections of ramps and runways to remove debris prior to takeoff.
  • Verified accurate labeling of hazardous materials containers for air transport.
  • Operated motorized vehicles, including tugs and forklifts, safely on airport premises.
  • Coordinated daily schedules and tasks for ground crew to improve operational efficiency.
  • Ensured aircraft weight balance through meticulous calculations.

RTD CDL Driver

FedEx
N. Charleston, SC
01.2022 - 11.2024
  • Executed loading and unloading of trucks using forklifts and pallet jacks.
  • Delivered freight within specified time frames while adhering to assigned routes.
  • Verified loads against shipping papers to ensure accuracy and identify special handling needs.
  • Promoted positive customer service through timely shipments and issue resolution.
  • Coordinated delivery times by contacting customers prior to delivery.
  • Ensured secure loading, balancing, and protection of fragile items during transport.
  • Inspected cargo for security before and after loading and unloading processes.
  • Completed transfers at hubs and final destinations to maintain route schedules.
  • Applied RFID stickers and Sensorware tags to priority freight.
  • Operated a tractor trailer during the delivery and pickup of heavyweight freight.

PM Sort Lead

fedex
N. Charleston
01.2021 - 11.2024
  • Conducted nightly meetings to discuss changes in sorting operations.
  • Oversaw daily operations for assigned sort positions, providing necessary direction.
  • Verified timely return of all drivers from morning delivery and evening pickup routes.
  • Ensured coverage for all sort areas by reallocating personnel as needed.
  • Resolved conflicts related to drivers' delays in returning freight.
  • Ensured IDG or ADG items were placed in authorized cans.
  • Scanned document bags and box freight to appropriate cans accurately.
  • Verified proper labeling of all sensorware tags on FFO and medical supply freight.

Swing Driver

FedEx
North Charleston, SC
07.2017 - 01.2022
  • Delivered packages to customers on time and in excellent condition.
  • Provided prompt responses to customer inquiries and complaints, ensuring high-quality service.
  • Mapped driving routes in advance to optimize trip efficiency.
  • Managed time effectively to consistently meet tight delivery deadlines.
  • Interacted pleasantly with customers to understand needs and enhance satisfaction.
  • Adapted quickly to various delivery and pickup routes for operational efficiency.

Courier

FedEx
N Charleston , SC
03.2008 - 07.2017
  • Maintained accurate logs for deliveries and pickups to ensure accountability.
  • Delivered items to residential addresses within specified time frames to enhance customer satisfaction.
  • Ensured proper labeling and sealing of all packages before transportation.
  • Drove company vehicle safely to transport goods between locations efficiently.
  • Provided exceptional customer service by resolving issues and answering queries during deliveries.
  • Inspected and verified packages at pickup and delivery points to confirm contents and condition.

Education

High School Diploma -

North Myrtle Beach High School
North Myrtle Beach, SC
05-1990

Some College (No Degree) -

Horry Georgetown Tech
Conway, SC

Skills

  • Cargo handling
  • Weight distribution
  • Communication skills
  • Customer service
  • Attention to detail
  • Time management
  • Team collaboration
  • Problem resolution
  • Vehicle operation
  • Dependable and responsible
  • Problem-solving
  • Heavy lifting
  • Freight handling
  • Team leadership
  • Heavy equipment operation
  • Hazardous materials
  • Delivery of goods

Timeline

Ramp Agent

FedEx
11.2024 - Current

RTD CDL Driver

FedEx
01.2022 - 11.2024

PM Sort Lead

fedex
01.2021 - 11.2024

Swing Driver

FedEx
07.2017 - 01.2022

Courier

FedEx
03.2008 - 07.2017

High School Diploma -

North Myrtle Beach High School

Some College (No Degree) -

Horry Georgetown Tech

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