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URSULA MIMS RELAFORD
Administrative
Atlanta,GA
Work Preference
Summary
Currently attending Atlanta Technical College to secure certifications for Administrative Office Manager and Executive Administrative Assistant. Over 26 years of experience in Federal Government Service as a Paralegal Specialist with the Office Of General Counsel. Administrative and Customer Service Expert with analytical and technical skills. Took a career break to pursue personal interests and professional growth, now seeking to apply extensive administrative expertise in a thriving organization.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Paralegal Specialist
Social Security Administration
07.2023 - Current
- Leveraged Legal Automated Workload System (LAWS) to open and assign over 50 new cases monthly across nine jurisdictions, achieving a 98% on-time filing record with PACER.
- Streamlined case intake by classifying cases, setting tasks, and creating electronic folders, resulting in a 98% accuracy rate in assignments.
- Filed attorney notices of appearance with perfect compliance, ensuring timely updates of legal representation for all litigation cases.
- Conducted thorough analyses of folder information and PACER data to resolve discrepancies, reducing data errors and enhancing case integrity.
- Organized and segmented electronic Case Activity Reports (eCARs) for attorneys, cutting document retrieval times by 40%.
- Produced weekly performance reports for 2nd Circuit Court of Appeals and Eastern District of New York, providing insights that improved strategic decision-making.
- Executed final orders for district and circuit cases by managing EAJA and fee processes, reducing resolution times by 25%.
Paralegal Specialist
Social Security Administration
04.2010 - 07.2023
- Company Overview: Office of the General Counsel Atlanta Region 4
- Oversaw the intake, tracking, and processing of program litigation files across four federal jurisdictions, ensuring compliance with each court's procedural requirements and deadlines.
- Responded promptly to attorneys' requests for research, document retrieval, and case updates; coordinated with internal and external stakeholders to facilitate strategic case development.
- Prepared and formatted appellate briefs, incorporating precise cross-referencing of citations and regulations to ensure accuracy and facilitate efficient court review.
- Drafted, formatted, and proof-read appellate briefs, oversaw electronic submission to the U.S. Circuit Court's e-filing system, verifying docketing and service confirmations.
- Generated comprehensive litigation status reports, including case inventories, milestone tracking, and risk assessments, to inform management decisions and resource allocation.
- Prepared and filed Answers to complaints, articulating factual and legal defenses in accordance with the Federal Rules of Civil Procedure.
- Led a resolute team in the systematic closure of completed litigation files; coordinated secure transfer of records to the National Archives in compliance with federal retention schedules.
- Secured travel itineraries for attorneys and completed Timekeeping and Attendance duties for off campus Fraud Attorneys.
- Office of the General Counsel Atlanta Region 4
Senior Case Technician
Social Security Administration
01.2008 - 01.2010
- Company Overview: Office of Hearings and Appeals
- Office of Hearings and Appeals
Program Support Clerk
VA Medical Center Miami
01.1995 - 01.1998
- Company Overview: Department of Surgery
- Department of Surgery
Staffing Clerk
VA Medical Center Miami
01.1993 - 01.1995
- Company Overview: Human Resources
- Human Resources
Office Automated Clerk
Library of Congress
01.1989 - 01.1993
- Company Overview: Training Division
- Training Division
Education
Business Technology
Atlanta Technical College
Atlanta, GA09-2025
Bowie State University - Music Education
Bowie State University
01.2010
Skills
- Research and writing expertise
- Case management systems
- Compliance with regulations
- Policy evaluation and analysis
- Support for litigation processes
- Document preparation skills
- Ethical professional standards
Certification
- Archives and Records Center Information System, 08/01/22
- Briefing Techniques, 05/01/14
- Fundamentals of Analysts Training, 04/01/13
- How to Handle Difficult People, 04/01/12
- Business Writing, 03/01/10
References
Supporting Document and Information Available Upon request
Accomplishments
Customer Service Expert
Administrative Professional
Travel Advisor
Professional Singer, Actress, and Chef
Took a career break to pursue personal interests and professional growth
Software
Interests
Travel
Timeline
Paralegal Specialist
Social Security Administration
07.2023 - Current
Paralegal Specialist
Social Security Administration
04.2010 - 07.2023
Senior Case Technician
Social Security Administration
01.2008 - 01.2010
Program Support Clerk
VA Medical Center Miami
01.1995 - 01.1998
Staffing Clerk
VA Medical Center Miami
01.1993 - 01.1995
Office Automated Clerk
Library of Congress
01.1989 - 01.1993
Business Technology
Atlanta Technical College
Bowie State University - Music Education
Bowie State University
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