Ursula Skeet
Goodyear
Summary
Dynamic and customer-focused professional with extensive experience at Walmart as an Online Personal Shopper, excelling in product selection and achieving high satisfaction ratings. Proven skills in customer service and data entry, complemented by patience and empathy, ensuring exceptional service and efficient order fulfillment. Committed to enhancing customer experiences through effective communication and attention to detail.
Overview
9
9
years of professional experience
Work History
Online Personal Shopper
Walmart
07.2021 - 10.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
Cashier
Food City Supermarkets
12.2017 - 09.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Child Caregiver
Damian Skeet
11.2014 - 12.2017
- Ensured child safety through diligent supervision and adherence to established protocols.
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
- Taught child to organize toys, wash hands, and share by leading by example.
- Prepared healthy foods and beverages for child based on optimal dietary guidelines and individual restrictions.
- Assisted with homework completion, reinforcing subject matter comprehension and academic success.
Education
No Degree - Bachelors in Science
Maricopa Community Colleges, Chandler-Gilbert Community College
Chandler, AZ08-2006
All Subjects Required
Ft Wingate High School
Fort Wingate, NM05-1988
Skills
- Proper telephone etiquette
- Patience and empathy
- Customer service expertise
- Sales experience
- Product picking
- Switchboard Operator
- Picking/Packing
- Manufacturing/Production
- Data Entry
- Assembly/Warehouse
Timeline
Online Personal Shopper
Walmart
07.2021 - 10.2023
Cashier
Food City Supermarkets
12.2017 - 09.2018
Child Caregiver
Damian Skeet
11.2014 - 12.2017
No Degree - Bachelors in Science
Maricopa Community Colleges, Chandler-Gilbert Community College
All Subjects Required
Ft Wingate High School
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