Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Usman Mangarun

Jersey City

Summary

Dedicated and attentive Package Handler provides re-sealing of damaged packages and parcels before loading, scanning and loading of packages on the right sequence/vision inside the truck. Hardworking team player ready to provide assistance for heavy packages, , stand for long periods, follow safety regulations in the work area and maintain safe working environment for all employees.


Overview

6
6
years of professional experience

Work History

Package Handler Trainer

FedEx Ground
02.2023 - Current
  • Mentored new hires in the role of package handler.
  • Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
  • Collaborated with manager to address specific skill gaps and tailor training programs accordingly.
  • Increased employee retention, providing feedback and performing safety observation(Work Right).
  • Ensured compliance of safety protocols in the work areas.

Rideshare Driver

Lyft And Uber
09.2018 - 01.2023
  • Responded to passenger concerns and complaints politely and professionally.
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Delivered passengers to destinations safely and on time.

Education

Associate of Science - Licensed Practical Nursing

Metropolitan Learning Institute
Jersey City, NJ
2013

Bachelor of Science - Zoology

Mindanao State University
Philippines
04.1989

Skills

  • Warehouse Navigation
  • Safety awareness
  • Loading and unloading
  • Package and parcels handling

Accomplishments

Received an award fo Preload Safety Above All March 2024(FedEx Ground ZSEC/0070)

Timeline

Package Handler Trainer

FedEx Ground
02.2023 - Current

Rideshare Driver

Lyft And Uber
09.2018 - 01.2023

Associate of Science - Licensed Practical Nursing

Metropolitan Learning Institute

Bachelor of Science - Zoology

Mindanao State University
Usman Mangarun