Utkrista Shrestha
Brentwood
Summary
Dynamic server with a strong focus on exceptional customer service, cash handling, and team collaboration. Proven ability to manage high-volume dining scenarios and deliver timely, accurate orders.
Overview
3
3
years of professional experience
Work History
Server/Host/Bartender
The Yellow Chilli at Danville
Danville, CA
02.2025 - 01.2026
- Delivered exceptional customer service in fast-paced dining environment.
- Managed table settings and maintained cleanliness to enhance guest experience.
- Processed orders accurately using Point of Sale system, ensuring timely delivery.
- Collaborated with kitchen staff to ensure efficient meal preparation and timely service.
- Resolved customer inquiries and complaints promptly, maintaining high satisfaction levels.
- Upsold menu items effectively, contributing to increased sales during peak hours.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Server
Cogir Management USA
Brentwood, CA
05.2024 - 02.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in food preparation and presentation to enhance guest experience.
- Collaborated with kitchen staff to ensure timely order fulfillment.
Backend Developer
Smart Solution
Hattiban, Lalitpur
05.2023 - 08.2023
- Developed and maintained RESTful APIs to enhance application performance.
- Collaborated with front-end developers to integrate user-facing elements.
- Wrote efficient, reusable code following best practices for software development.
- Participated in code reviews to ensure quality and adherence to standards.
Education
Bachelor of Science - Engineering
Los Medanos College
Pittsburg, CA07-2029
High School Diploma -
Little Angel's
Hattiban, Lalitpur08-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Menu memorization
- Food running
- High volume dining
- Service prioritization
- Team collaboration
- Suggestive selling
- Point of sale operation
- Beverage preparation
- Inventory management
- Guest seating
- Table setting
- Foreign language proficiency
- Wine service
- Multitasking and organization
- Server training
- Hostess support
- Liquor, wine, and food service
- Team player
- Problem-solving
- Cool under pressure
Languages
Hindi
Native or Bilingual
English
Native or Bilingual
Nepali
Native or Bilingual
Timeline
Server/Host/Bartender
The Yellow Chilli at Danville
02.2025 - 01.2026
Server
Cogir Management USA
05.2024 - 02.2025
Backend Developer
Smart Solution
05.2023 - 08.2023
Bachelor of Science - Engineering
Los Medanos College
High School Diploma -
Little Angel's