Utsav Mukherjee

• Handling job as manager and floor orders as well cashiering and maintaining proper accounts handling with bookkeeping and maintaining ledger and various finances as well order taking and maintaining standards of fast food chain.

• Taking orders of various beverages and food as per orders of customers.

• Handling various events and practices in banquets and events managing restaurant operation took part in various budgeting and purchases.

• Supervised communication functions for special operations and secret missions.
• Verified credentials of personnel involved in special operations prior to initiating missions.
• Handeling major security systems in video monitoring and controlling live threat situations and dispatching AHJ s and Handeling both inbound and outbound calls performing various task in managing emergency situations.

• Resolved customer complaints while prioritizing customer satisfaction and loyalty.
• Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
• Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
• Followed through with client requests to resolve problems.
• Handeling inbound calls efficiently and providing technical solutions to troubleshoot alarm systems of various location and Handeling security as well .

Handeling emergency calls and monitoring different types of alarms , dispatching AHJ and other required authorities to control the situation according to necessity of an emergency.