Orlando Altamirano
Houston,TX
Summary
Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
Work History
Office Clerk
Brookshire Brothers
16800 TX-36, Somerville, TX 77879
02.2024 - Current
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
- Upheld strict confidentiality standards when handling sensitive client or company information in both digital formats or hard-copy documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Stocker
Brookshire Brothers
16800 TX-36, Somerville, TX 77879
05.2023 - 02.2024
- Greeted customers and directed to requested products.
- Performed inventory control, such as counting, and stocking merchandise.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
Team Leader
Whatabuger
2801 TX-36, Brenham, TX 77833
03.2021 - 04.2022
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
- Built and maintained strong client relationships,
Whataburger
Cashier
2801 TX-36, Brenham, TX 77833
02.2020 - 03.2021
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
Brenham High School
525 A H Ehrig Dr, Brenham, TX 77833Skills
- Customer service
- Critical thinking
- Customer satisfaction
- Reliability and punctuality
Timeline
Office Clerk
Brookshire Brothers
02.2024 - Current
Stocker
Brookshire Brothers
05.2023 - 02.2024
Team Leader
Whatabuger
03.2021 - 04.2022
Whataburger
Cashier
02.2020 - 03.2021
Brenham High School