Uy Phan

Dynamic Front Desk Agent with proven expertise in customer service and problem-solving from tenure at Star Nails Spa. Excelled in guest services, managing reservations with proficiency in Microsoft Office, and enhancing guest satisfaction through effective communication and time management. Achieved notable increase in return visits by resolving issues swiftly, showcasing exceptional front desk management skills.

Friendly and outgoing with knack for creating welcoming environments. Possesses strong understanding of customer service principles and excellent communication skills. Able to ensure smooth operations and positive guest experiences.

Offering customer-focused approach and genuine willingness to learn and grow in dynamic environment. Brings solid foundation in communication and organization, easily adapting to new information and procedures.

• Associate in Business, General Requirements