UYEN NGUYEN
Covina,CA
Summary
Hardworking Clinical Laboratory Scientist bringing 10 years of expertise in microbiology, blood-banking, chemistry and hematology testing needs. Skilled multitasker with excellent communication and problem-solving skills. Proven history of maintaining equipment and lab areas in alignment with regulatory guidelines.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Clinical Laboratory Scientist
Kaiser Permanente
12.2023 - Current
- Led quality control diagnostic testing, documenting variances in results and blood product performance.
- Maintained strict adherence to prescribed lab safety guidelines and operational instructions.
- Documented test results using computerized and manual transcription methods.
- Provided technical support for laboratory information systems, troubleshooting issues as needed to maintain efficient operations.
- Specialized in conducting Hematology, Chemistry, Immunology, Microbiology, Coagulation, Urinalysis tests with accuracy and precision.
- Managed inventory levels of supplies and reagents to minimize disruptions in service due to stockouts or expired materials.
- Analyzed and interpreted data, accurately identifying and reporting laboratory results.
- Collaborated with interdisciplinary teams for improved patient care, providing timely and accurate diagnostic data.
- Conducted wide range of laboratory tests and recorded results.
- Coordinated with physicians regarding critical test results, facilitating prompt treatment decisions for patients in need.
- Performed pre-analytical, analytical and post-analytical processing procedures.
Clinical Laboratory Scientist
City of Hope
08.2021 - Current
- Performs laboratory tests and procedures according to prescribed protocols and assigned schedules within established turnaround times
- Reviews and reports normal and critical results for accuracy and completeness
- Notifies physicians of unusual results or discrepancies; performs correct actions following SOP protocols
- Performs quality control procedures including preventive maintenance, calibrations, review of controls, and record appropriately following to the company protocols
- Utilizes standard laboratory equipments for the protection and accuracy results
- Prioritizes work and provides prompt and efficient service
- Actively assists coworkers as needed
- Maintains orderliness and cleanliness
- Follows safety practices in work areas
- Recognize, troubleshoot, and resolve problems/adverse situations utilizing analytical thinking skills
- Guide and assist others in resolution of complex technical problems, recommending actions and evaluating outcomes
- Reviews new laboratory accreditation program standard requirements for the section on an annual basis
- Reviews and assesses policy and procedure changes for compliance with regulatory changes
- Works with leadership to create appropriate documentation to meet new and changed requirements
- Assist in preparation for and participate in internal inspections, external proficiency testing (PT) surveys, and properly maintain records to fulfill the requirements of accrediting agencies, including investigating and drafting PT failure responses
- Ensure new and revised standard laboratory policies and procedures meet all regulatory requirements and manually audit to monitor that established procedures are being followed
- Performs other related duties as assigned or requested.
Medical Technologist (Contractor)
VA Greater Los Angeles Healthcare System
10.2017 - 03.2022
- Performs a broad range of laboratory procedures including all testing and tasks of the medical laboratory technology occupation
- In addition, performs advanced and complex laboratory procedures in the Hematology, Chemistry, and Microbiology Sections; recognizes deviation from expected results; analyzes and corrects problems using scientific principles
- Performs TDM, chemistry, and immunoassay testing
- Performs urinalysis, body fluids, hematology and coagulation testing
- Performs rapid stat microbiology testing
- Follows standard operating procedures (SOP) in all applicable areas to assure accuracy of laboratory results
- Verifies and reports results in a timely manner and communicates critical results per laboratory policy for reporting of critical laboratory values
- Evaluates and solves problems related to collection and processing of biological specimens for analysis considering physiologic processes and requirements
- Maintains and documents the optimal functioning of laboratory equipment
- Uses, calibrates, identifies malfunctions, repairs, and performs preventive maintenance of laboratory equipment
- Recognizes deviations in test performance due to instrument malfunction and initiates corrective action
- Performs and documents quality control and quality assurance activities and corrective actions related to test performance using statistical principles and theories of performance improvement
- Participates in Section Performance Improvement projects as assigned
- Adheres to practices and regulations governing biosafety and biosecurity in the workplace
- Identifies discrepancies, solves problems, and presents solutions
- Maintains the confidentiality of medical records by adhering to applicable HIPPA and ADP guidelines for all patient medical data
- Answers inquiries regarding test results, methodology, test specificity, test sensitivity, and specific factors, which influence test results
- Interprets results and suggests follow-up test selection or procedures
- Evaluates and implements new techniques and procedures in the laboratory in terms of equipment, method comparison and establishment of reference intervals using statistical methods and theoretical knowledge
- Interprets findings and makes recommendations
- Incorporates principles of educational methodology in the instruction and training of new employees
- Communicates effectively and courteously while working as a healthcare team member
- Organizes work and sets priorities to meet deadlines
- Follows safety policies, universal precautions and uses personal protective equipment (PPE) as required for the task being performed and per safety and Infection Control policies
- Manages reagent and expendables inventory to ensure patient testing is not interrupted and utilizes laboratory supplies in a cost-effective manner with a minimum of waste
- Receives, accessions, and processing incoming samples per SOP from all areas of the hospital and outlying clinics
- Conducts studies and recommends changes to correct deficiencies and improve the specialty area but not limited to Blood Gas, Chemistry, Hematology, Microbiology, Urinalysis, Immunology, etc
- Is assigned responsibility for evaluation of new and evolving developments in laboratory instrumentation and automation
- Performing and maintaining current instrumentation (Beckman AU 5800 with full automation line system, Remisol system, Sysmex XN, ACL TOPS, STAGO, IRIS, ABL90 FLEX, CENTAUR, GeneXpert, Biofire etc)
- Applies laws, policies and precedents, regulatory, licensing and accrediting requirements to establish, monitor and maintain specialized testing
- Assists the Section Supervisor in managing workflow in a manner to ensure completion of the daily workload
- Coordinates workflow and work assignments in the absence of the Section Supervisor
- Acting Supervisor as the absence of Supervisor
- Work other duties as assigned.
Medical Laboratory Tech
NOVANT HEALTH UVA HEALTH SYSTEM
01.2014 - 05.2017
- Deliver the most remarkable patient experience, in every dimension, every time, and understand how to contribute to the health system's vision of achieving that commitment to patients and families
- Be responsible for performing all laboratory procedures, including quality control, specimen collection, processing, testing, troubleshooting and reporting of lab results in accuracy and efficiency
- Assist in the evaluation of new or modified techniques when required
- Advise and assist in the orientation and training of other personnel on equipment and software as necessary
- Identify and handle various duties requested by management to ensure the standards of Prince William Medical Center are upheld effectively
- Testing - Performs processes associated with analytical testing of patient samples
- Performs quality control testing to assure accuracy of patient testing
- Performs equipment maintenance and troubleshooting
- Performs competency and proficiency testing to assure maintenance of skills
- Collects labels and prepares specimens for testing in Immunology, Chemistry, Hematology, Urinalysis, Immunohematology/Blood Banking, Coagulation, Microbiology, etc
- Documentation - Maintains required documentation for all lab procedures
- Processes requisitions for testing
- Prepares and distributes reports
- Education - Successfully completes educational activities to continually improve skills and assists consultants
- Practices safety policies to maintain a safe working environment
- Performs all duties to satisfy regulations in preparation for inspections
- Customer Support - Provides information and consultation to requests
- Recognizes and promotes interdependencies with other areas
- Operations Management - Practices efficient use of supplies and materials
- Participates in inventory of supplies and materials
- Strategic Planning - Participates in improvement of methods and processes
- Teamwork and Communication - Work within a team to achieve patient and team goals
- Share and initiate regular and professional communication with co-workers
- Participate in regular staff meetings
- Operational - Employee must possess sufficient motor skill and manual dexterity to obtain and manipulate specimens in a manner that does not endanger themselves and other when working with combative patients
- Be able to maneuver in patient rooms around patient to stabilize the patient's arm and vein without causing serious injury to the patient and employee
- Safety - follows and complies with CLIA, HIPAA, OSHA, AABB and all safety functions and guidelines including personal protective equipment, eyewash, fire extinguisher and other safety equipment
- Instrument - proficiency in SYSMEX, SIEMEN, COBAS, GENEXPERT, VITEK, BIOFIRE, FH750, ESR, PFA100, CLINITEK.
Learning and Development Specialist II
Northern Virginia Community College - Medical Education Campus
09.2012 - 09.2015
- Assessing student learning needs and weakness areas in Medical Lab Technology, Phlebotomy, Math, Chemistry, Biology, and Sciences
- Explaining theory, answering to students' inquiries and helping with assignments
- Providing students with necessary tools to achieve academic goals.
Medical Technologist
Patient First
01.2014 - 03.2014
- Following the laboratory's procedure for specimen collection and handling and processing, as well as test analysis, reporting, and maintaining records of test results in Hematology, Chemistry, Urinalysis, Microbiology, Coagulation, etc
- Following the laboratory's quality control policies
- Documenting all quality controls activities, instrument and procedural calibrations, and maintenance
- Identifying problems that may adversely affect test performance or reporting of test results and either correcting the problem or notifying Supervisor
- Distributing laboratory stock in laboratory and treatment area as needed
- Understanding all checklists and being able to perform all duties on the checklists associated with the position
- Following the laboratory's safety policies as defined by Patient First and OSHA.
Medical Laboratory Technology Trainee
Fauquier Hospital
02.2013 - 03.2013
- Provide laboratory procedures in Immunohematology/Blood-banking departments automatically
- Report to supervisors and physicians in correspondence to direct day-to-day activities involve in provisions for obtaining lab results on blood, urine, and body fluids
- Perform the responsibilities of inputting patient-information and laboratory test orders into the information systems in an accurate manner while following proper patient identification protocol
- Identified and handled various duties requested by management to ensure the standards of Fauquier Hospital are upheld effectively
- Test for and monitor treatment of bleeding and clotting disorders
- Prepare blood for transfusion and match proper blood donors to recipients
- Perform quality assurance activities to ensure accurate and reliable data
- Operate, maintain, and troubleshoot sophisticated and computerized instruments
- Prepare, processed, stored patient specimens, calibrators, and controls according to departmental procedures using standard lab techniques
- Affix labels on specimens & prepare specimens for running to appropriate laboratory tests
- Communicated with medical, clinical, & technical staff to resolve problems regarding specimens.
Medical Laboratory Technician Trainee
NOVANT HEALTH UVA HEALTH SYSTEM
01.2013 - 02.2013
- Perform laboratory procedures in Microbiology department both manually and automatically
- Report to supervisors and physicians in correspondence to direct day-to-day activities involve in provisions for obtaining lab results on blood, urine, stool, and body fluids
- Provide the responsibilities of inputting patient information and laboratory test orders into the information systems in an accurate manner while following proper patient identification protocol
- Identified and handled various duties requested by management to ensure the standards of Prince William Hospital are upheld effectively
- Identify bacteria and determine the best antibiotic for treatment of the infection
- Classify and differentiate microscopically normal flora, opportunistic and pathogenic microorganism
- Perform quality assurance activities to ensure accurate and reliable data
- Operate, maintain, and troubleshoot sophisticated and computerized instruments
- Examine responses of the immune system to foreign antigens and infectious organisms
- Assess test results for accuracy and the need for confirmation or further testing
- Prepare, process, store specimens, calibrators, and controls according to departmental procedures using standard lab techniques
- Affix labels on specimens & prepare specimens for running to appropriate laboratory tests
- Communicate with medical, clinical, & technical staff to resolve problems regarding specimens
- Use computers for data management, inventory control, and quality assurance.
Medical Laboratory Technician Trainee
Fauquier Hospital
05.2012 - 07.2012
- Provide laboratory procedures in Chemistry and Hematology departments automatically
- Report to supervisors and physicians in correspondence to direct day-to-day activities involving provisions for obtaining lab results on blood, urine, and body fluids
- Performed the responsibilities of inputting patient information and laboratory test orders into the information systems in an accurate manner while following proper patient identification protocol
- Identified and handled various duties requested by management to ensure the standards of Fauquier Hospital are upheld effectively
- Operate complex electronic instruments to analyze blood for the presence of normal, abnormal, and malignant chemical elements, cells, and components
- Evaluate the chemical and cellular composition of blood, urine, and other body fluids
- Perform quality assurance activities to ensure accurate and reliable data
- Operate, maintain, and troubleshoot sophisticated and computerized instruments
- Test for and monitor treatment of bleeding and clotting disorders
- Prepared, processed, stored patient specimens, calibrators, and controls according to departmental procedures using standard lab techniques.
Medical Assistant/Phlebotomist
National Spine & Pain Center
06.2011 - 12.2011
- Report to supervisor in correspondence to daily activities involve in provisions for obtaining blood and specimens
- Perform the responsibilities of inputting patient information and laboratory test orders into the information systems in an accurate manner while following proper patient identification protocol
- Identified and handled various duties requested by management to ensure the standards of Capitol Spine & Pain Center are upheld effectively
- Process blood specimen using preservative or anti-coagulant as required by test procedures
- Perform a variety of routine blood drawing procedures to include venipuncture
- Handle the tasks of labeling the collection tubes with patients' names, collection source, and collection time
- Prepare, process, store patient specimens and samples according to departmental procedures using standard lab techniques.
Education
Master of Science - Master of Healthcare Administration
National University
La Jolla, CA08.2025
Associate of Science - Medical Laboratory Technology
Northern Virginia Community College
Springfield, VA01.2013
Bachelor of Science - Chemistry
Virginia Commonwealth University
Richmond, VA01.2007
Associate of Science - Math-Science
Tompkins Cortland Community College
Ithaca, NY01.2005
Skills
- Computer: Proficient in Microsoft Office (Word, Excel, PowerPoint,) (10 years)
- Lab System: Proficient in Epic Beaker (4 years); in Vista (5 years); in Cerner (
- Chemistry
- Microbiology
- Blood Bank
- Hematology
- Phlebotomy
- Laboratory Procedures
- Medical Records
- PCR
- Patient Care
- Clinical laboratory experience
- Customer service
- Microsoft Office
- Quality control
- Acute care
- Data collection
- Coagulation and Hematology Analyzers
- Laboratory techniques
- Equipment Troubleshooting
- Cell Counts and Differentials
- Results Analysis
- Clinical chemistry
- Medical Laboratory Scientist (MLS)
- Good Laboratory Practices (GLP)
- Blood and Urine Analysis
- Bacterial Inoculation
- Procedure Proficiency Tests
Certification
- Medical Lab Technician, 12/2013, ASCP (CM)
- MEDICAL TECHNOLOGIST/CLINICAL LAB SCIENTIST, 07/2021 - 07/2024, AMT (CCP)
- CA CLINICAL LABORATORY SCIENTIST (GENERALIST), 07/2023 - 07/2025
Additional Information
LAB EQUIPMENT: Proficient in SYSMEX | COBAS | AU480 | FH750 | ESR | PFA100 | VITEK | CEPHEID | AU5800 | IRIS | CENTAUR | ABL90 FLEX | ACL TOPS | STAGO | BIOFIRE | SEBIA | LIAISON
Groups
MeLT Group
Awards
- Foundation Scholarship Award, Tomkins Cortland Community College, 03/2004
- Dean's List, NOVA Community College, 07/2012
- SEAL Award, NOVA Community College, 02/2013
Timeline
Clinical Laboratory Scientist
Kaiser Permanente
12.2023 - Current
Clinical Laboratory Scientist
City of Hope
08.2021 - Current
Medical Technologist (Contractor)
VA Greater Los Angeles Healthcare System
10.2017 - 03.2022
Medical Laboratory Tech
NOVANT HEALTH UVA HEALTH SYSTEM
01.2014 - 05.2017
Medical Technologist
Patient First
01.2014 - 03.2014
Medical Laboratory Technology Trainee
Fauquier Hospital
02.2013 - 03.2013
Medical Laboratory Technician Trainee
NOVANT HEALTH UVA HEALTH SYSTEM
01.2013 - 02.2013
Learning and Development Specialist II
Northern Virginia Community College - Medical Education Campus
09.2012 - 09.2015
Medical Laboratory Technician Trainee
Fauquier Hospital
05.2012 - 07.2012
Medical Assistant/Phlebotomist
National Spine & Pain Center
06.2011 - 12.2011
Master of Science - Master of Healthcare Administration
National University
Associate of Science - Medical Laboratory Technology
Northern Virginia Community College
Bachelor of Science - Chemistry
Virginia Commonwealth University
Associate of Science - Math-Science
Tompkins Cortland Community College
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