Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Robert D'Souza

Ada

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced in providing quality product recommendations and solutions to meet customer needs, and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

12
12
years of professional experience

Work History

Retail Sales Associate

Federal Express
Deansboro
06.2013 - 07.2025
  • Assisted customers with product selection and provided knowledgeable recommendations.
  • Managed sales transactions with precision through point-of-sale systems.
  • Maintained store inventory by restocking shelves and organizing products.
  • Educated customers about services offered by the shipping and logistics provider.
  • Monitored store displays for cleanliness and adherence to company standards.

Education

Master of Science - Religious Education

Regent University
Virginia Beach, VA
06-2029

Master of Science - Educational Leadership And Management

Regent University
Virginia Beach, VA
07-2024

Skills

  • Educational assessment
  • Lesson planning
  • Student engagement
  • Program evaluation
  • Team collaboration
  • Price tagging
  • Stocking and receiving
  • Customer follow-up
  • Autonomous decision-making
  • Consumer involvement

Languages

Italian
Native/ Bilingual
Spanish
Full Professional

Timeline

Retail Sales Associate

Federal Express
06.2013 - 07.2025

Master of Science - Religious Education

Regent University

Master of Science - Educational Leadership And Management

Regent University

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Robert D'Souza