Uzma Siraj
Sunnyvale,CA
Summary
Seeking a position as an Office Assistant and to utilize my Office Skills and Paraeducator experience, helping Special Education kids for six years and providing all necessary services in the Special Aid department. Having helped many kids, I began learning from the Santa Clara County Office of Education for nine months and have been continuously working with the Sunnyvale Unified School District.
Overview
26
26
years of professional experience
Work History
Paraeducator
Sunnyvale Middle School
Sunnyvale, CA
10.2018 - Current
- Help the teacher prepare class material.
- Help students with assignments.
- Support Special day classes.
- Assessed student needs and reported to the instructor
- Led math and reading resource group
Substitute Paraeducator Special Ed
SANTA CLARA COUNTY OFFICE OF EDUCATION
San Jose, CA
01.2018 - 09.2018
- Help teachers prepare classroom material.
- Work one-on-one with Special Education students.
- Answer phones.
Customer Service Merchandiser
Macy’s Valley Fair
Cupertino, CA
04.2017 - 12.2017
- Customer Service Cashier.
- Organize cloth closets
- Organize floor area.
Customer Service Representative
De Anza College Book Store
Cupertino, CA
09.2013 - 12.2013
- Answer phones
- Check prices
- Guide students to find textbooks
- Stock up shelves with textbooks
Customer Service Cashier
Fry’s Electronics
11.2012 - 03.2013
- Cashier
- Computer Merchandiser
- Do all other assigned tasks
Office Assistant
Mission College Admission Office
Santa Clara, CA
09.2003 - 05.2005
- Process students' Admission Application
- Data Entry
- Answer the phone call.
- Filling Applications in Alphabetical order
- Answer phone (10+ years)
- Enter information into the Database.
- Process applications according to their system.
- Followed a routine work schedule and maintained excellent customer service.
Office Assistant
Mission College Counseling Office
Santa Clara, CA
05.2003 - 04.2003
- Answer Phone, Schedule Appointments.
- File paperwork.
- Guide Students to choose the right course for their major, and perform all assigned tasks.
Office Assistant
Mission College Extend Opportunity Program
Santa Clara, CA
06.2002 - 04.2003
- Scheduled appointments for students to resolve issues with the counselor service.
- Assisted students over the phone for all types of registration issues and provided suggestions.
Cashier, Customer Service
Mission College Book Store
Santa Clara, CA
01.2000 - 05.2002
- Check out school supplies and textbooks.
- Answers phone.
- Perform all assigned tasks.
- Administrative Skills, Ability to manage a Cash Register
- Excellent Customer Service Skills.
Education
BA - Behavioral Science
San Jose State University
San Jose, CA05-2024
AA - Behavioral Science
De Anza College
Cupertino, CA12-2018
High School Diploma -
Adrian.C.Wilcox High
Santa Clara, CA06-1997
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Problem solving
- Verbal and written communication
- Typing speed of 40 wpm
- Microsoft Word and PowerPoint proficiency
- Bilingual in Urdu, Hindi, and English
- Student advocacy
- Time management
- Team collaboration
- Effective communication
- Documentation skills
- Schedule management
- Organizational skills
- Office management
- Communication skills
- Data entry
- File maintenance
- Problem-solving skills
- Front office management
- Call handling
- Multicultural awareness
References
Available Upon Request
Timeline
Paraeducator
Sunnyvale Middle School
10.2018 - Current
Substitute Paraeducator Special Ed
SANTA CLARA COUNTY OFFICE OF EDUCATION
01.2018 - 09.2018
Customer Service Merchandiser
Macy’s Valley Fair
04.2017 - 12.2017
Customer Service Representative
De Anza College Book Store
09.2013 - 12.2013
Customer Service Cashier
Fry’s Electronics
11.2012 - 03.2013
Office Assistant
Mission College Admission Office
09.2003 - 05.2005
Office Assistant
Mission College Counseling Office
05.2003 - 04.2003
Office Assistant
Mission College Extend Opportunity Program
06.2002 - 04.2003
Cashier, Customer Service
Mission College Book Store
01.2000 - 05.2002
BA - Behavioral Science
San Jose State University
AA - Behavioral Science
De Anza College
High School Diploma -
Adrian.C.Wilcox High
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