Augustina Egwim

Staff Pharmacist, December 2017-April 2020, September 2023-present

• Supervised pharmacy team day-to-day operations, scheduling, training, and identified coaching opportunities while reviewing and processing over 700 prescriptions.
• Answer phones and provides pharmaceutical care by processing and accurately dispensing prescription orders, counsel patients regarding health care and prescription medication needs.
• Ensures confidentiality of information, documentation, and assigned records as required by company policies, and local, state and federal guidelines.
• Ensures accurate dictation, communication and interpretation of written prescription to/from healthcare professionals.

Pharmacy Manager (April 2020-September 2023)

• Executive team leadership functions relating to staff pharmacist, pharmacy technicians such as hiring/training, performance review and termination
• Oversight of daily operation inventory management ( ordering, returning)
• Maintain procedures concerning quality improvements, controlled substance security and recording keeping
• Oversaw business goals and created strategies for pharmacy growth
• Responsible for total inventory management including researching quantity discrepancies, performing manual counts, removal of expiring medications, and regulating storage techniques
• Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
• Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
• Trained pharmacy interns and newly hired pharmacy technicians.
• Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.

• Collaborated with interdisciplinary healthcare teams for optimal patient care and improved treatment outcomes.
• Developed strong relationships with healthcare providers, facilitating communication and collaboration for better patient care coordination.
• Evaluated medication regimens for complex patients, identifying potential drug interactions and devising alternative treatment strategies when necessary.
• Educated patients on proper medication use and adherence, leading to improved health outcomes and decreased hospital readmissions.
• Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
• Advised physicians on how to properly dose medications.
• Improved patient outcomes by providing medication therapy management and comprehensive pharmaceutical care to diverse patient populations.

• Reviewed packages and covid syringes for proper labeling before distributing to patients.
• Checked medications for content, accuracy and completeness of drug packaging and labeling.
• Maintained compliance with state and federal drug laws.