Uzziel Viveros
Shoe Palace
Los Angeles
4
Languages
1
year of professional experience
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Work History
Coach
2 Months- Monitored athlete wellness, providing guidance on injury prevention and recovery practices.
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Developed strong relationships with players' families to encourage support and involvement in their athletic growth.
- Enhanced team performance by developing and implementing effective coaching strategies.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Improved team cohesion by organizing regular bonding activities and fostering a supportive environment.
- Increased athlete''s skills development through individualized training plans based on each player''s strengths and weaknesses.
- Offered constructive feedback to clients to help reach goals.
Sales Associate
1 Year 2 Months- Engaged with customers to build rapport and loyalty.
- Processed transactions efficiently, managing cash register operations accurately.
- Resolved customer inquiries and issues promptly, improving overall service quality.
- Collaborated with team members to achieve daily sales targets consistently.
- Participated in inventory management, tracking stock levels and replenishing merchandise as needed.
- Educated customers on product features and benefits, facilitating informed purchasing decisions.
- Conducted sales floor maintenance, ensuring cleanliness and organization throughout the store.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
No Degree - Political Science
Accomplishments
Was able to build trust and comfort with students, and coworkers.
- Supervised team of 10 staff members.
- Achieved bonds through effectively helping with understanding what they really need for them to thrive in their new roles.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Limited Working
French
Elementary
Interests
Participating in fundraising events to support local charities
schools
or community projects.
Participating in cultural exchange programs and homestays.
Cooking
Sharing travel tips
recommendations
and insights with fellow enthusiasts.
Supporting STEM education initiatives and mentorship programs.
I enjoy helping others and giving back to the community.
Enjoy participating in outdoor activities for overall physical and mental well-being.
Team Sports
I participate in various sports activities for physical activity
camaraderie
and personal growth.
Hiking
Playing Sports
Mindfulness Practices
Timeline
Coach
High School Soccer Outside League
08.2026 - CurrentRead More
Sales Associate
Shoe Palace
08.2025 - CurrentRead More
California State University, Los Angeles
No Degree from Political Science
Read More