Vada Ramirez
San Antonio
Summary
Conscientious Healthcare professional offering over years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
WellMed Medical Management - United Health Group
05.2025 - Current
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Measured patient pulse oximetry.
- Completed EKGs and other tests based on patient presentation in office.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Medical Assistant duties
Woundcentrics
12.2024 - 05.2025
- Handling billing, coding, and insurance claims
- Taking patient vital signs (blood pressure, pulse, temperature)
- Preparing patients for exams and procedures
- Assisting physicians during exams and minor procedures
- Answering phone calls and emails
- Scheduling patient appointments
- Managing office supplies and inventory
- Dressing wounds and changing bandages
- Educating patients on medications, procedures, and aftercare
- Requesting any recent labs, records, or imaging from other providers
- Updating and keeping track of excel logs for patient progress
- Scanning and uploading patients’ referrals, labs, x-rays, or pathology reports to chart
Wound care Assistant
Woundcentrics
12.2024 - 05.2025
- Cleaning, dressing, and bandaging wounds under supervision
- Assisting wound care provider in procedures like debridement of the wound
- Monitoring wound healing and reporting changes to healthcare provider
- Applying compression wraps or specialized wound dressings
- Educating patients on wound care and infection prevention
- Assisting with patient mobility to prevent pressure ulcers
- Documenting wound care assessments and treatments in patient records
- Scheduling follow up wound care appointments according to their dressing
- Managing wound care supplies and inventory
- Communicating with healthcare teams about patient progress
Hyperbaric Tech
Woundcentrics
12.2024 - 05.2025
- Preparing patients for hyperbaric oxygen therapy sessions
- Explaining procedures, risks, and safety protocols to patients
- Monitoring patients during treatment for signs of distress or complications
- Educating patients about HBOT procedures and safety guidelines
- Assisting patients in and out of the chamber
- Operating hyperbaric chambers and adjusting pressure levels
- Ensuring proper oxygen flow and chamber functionality
- Keeping track of current patients' authorizations and approvals
- Cleaning and maintaining oxygen chambers for compliance
Patient Access Representative
Christus Santa Rosa Woundcentrics Outpatient
10.2022 - 12.2024
- Scheduling patient appointments and coordinating follow ups
- Managing provider calendars and handling appointment cancellations/rescheduling
- Communicating with medical staff regarding patient needs
- Verifying insurance coverage and assisting the authorization team retrieve authorization for in clinic procedures
- Processing payments, copays, and explaining billing details to patients
- Assisting patients with financial assistance programs when applicable
- Collecting and verifying patient information, including personal details, insurance, and medical history
- Ensuring accuracy in patient records and updating information as needed
- Explaining policies, forms, and necessary paperwork to patients such as consents
- Answering phone calls and addressing patient inquires
- Handling patient complaints or concerns and escalating issues when necessary
- Ensuring compliance with HIPPA and other healthcare regulations
- Assisting with audits and reporting as required
- Organizing, updating, and maintaining patient medical records (electronic and paper-based)
- Scanning and indexing documents into Electronic Medical Records (EMR) systems
- Receiving and processing provider referrals for specialists, diagnostic tests, or procedures
- Scheduling referral appointments and coordinating with specialists’ offices
- Make follow up appointments for patients who recently get discharged from inpatient
- Enter all provider and hospital charges appropriately and accordingly
- Made daily to monthly deposits for cash or checks to designated bank
Patient Access Representative
Metropolitan Methodist Hospital ER
04.2022 - 10.2022
- Collecting and verifying patient information, including personal details, insurance, and medical history
- Ensuring accuracy in patient records and updating information as needed
- Explaining policies, forms, and necessary paperwork to patients
- Verifying insurance coverage and details for services
- Processing payments, copays, and explaining billing details to patients
- Assisting patients with financial assistance programs when applicable
- Answering phone calls and addressing nurses' inquiries
- Providing compassionate and professional support to patients and families
- Handling patient complaints or concerns and escalating issues when necessary
Education
Certified Clinical Medical Assistant - Medical Assistant Certification
National Healthcare Association
San Antonio, TX09-2025
Clinical Medical Assistant Certification -
Kaduceus Career Training
Houston, TX08-2024
Basic Life Support BLS Certification - BLS
ProMed
Scottsdale, AZ12-2024
Phlebotomy Technician Certification - undefined
Kaduceus Career Training
Houston, TX08-2024
Criminal Justice associate's degree - undefined
Palo Alto College
San Antonio, TX06-2019
High school diploma - undefined
John F. Kennedy High School
San Antonio, TX06-2017
Skills
- Patient or customer service- Creating a welcoming and professional environment for patients
- Communication- Clear verbal and written communication with patients, doctors, insurance companies, or other healthcare providers
- Medical Terminology- Understanding basic medical terms and procedures to assist patients and staff
- Appointment Scheduling- Managing patient appointments efficiently using (EMR) or scheduling software
- Insurance Verification- Checking patient insurance coverage, processing co-pays, and handling billing inquires
- Data Entry & Record Keeping- Accurately entering patient information into medical records and ensuring confidentiality
- Multitasking- Managing multiple phone calls, patient check ins, scheduling conflicts, or insurance issues professionally
- Computer Proficiency- Using medical software, Microsoft Office, and other administrative tools
- Problem Solving- Addressing patient concerns, rescheduling conflicts, or insurance issues professionally
- Attention to Detail- Ensuring accuracy in patient records, billing, and insurance processing
- Time Management- Handling a fast-paced environment with multiple priorities
- Teamwork- Collaborating with doctors, nurses and administrative staff to improve workflow
- Empathy & Patience- Dealing with patients who may be anxious, unwell, or frustrated
- Intake control
- Patient-focused care
Accomplishments
- Assisted in scheduling maximum number of patients daily, ensuring smooth clinic operations and minimal delays.
- Furthered my education & completed Hyperbaric Training Course Certification.
- Trained and mentored new front desk staff, improving overall efficiency and teamwork.
- Assisted in transitioning from paper records to an electronic health records (EMR) system, improving data retrieval time by 95%.
Certification
- Hyperbaric Medicine and Wound Care Introductory Course (HT) From WoundCentrics University Physicians Unit, December 2024 to May 2025, 2124 Gabriels Pl Suite 101 New Braunfels, TX, 78130 (In House ONLY)
- Basic Life Support Certification (BLS) From ProMed Certification, 4400 N Scottsdale Rd STE 9-310 Scottsdale, AZ, 85251 Professional Medical Certifications
Languages
Spanish
Professional Working
Timeline
Medical Assistant
WellMed Medical Management - United Health Group
05.2025 - Current
Medical Assistant duties
Woundcentrics
12.2024 - 05.2025
Wound care Assistant
Woundcentrics
12.2024 - 05.2025
Hyperbaric Tech
Woundcentrics
12.2024 - 05.2025
Patient Access Representative
Christus Santa Rosa Woundcentrics Outpatient
10.2022 - 12.2024
Patient Access Representative
Metropolitan Methodist Hospital ER
04.2022 - 10.2022
Phlebotomy Technician Certification - undefined
Kaduceus Career Training
Criminal Justice associate's degree - undefined
Palo Alto College
High school diploma - undefined
John F. Kennedy High School
Certified Clinical Medical Assistant - Medical Assistant Certification
National Healthcare Association
Clinical Medical Assistant Certification -
Kaduceus Career Training
Basic Life Support BLS Certification - BLS
ProMed
STRENGTHS
- BILINGUAL SPEAK, WRITE, READ
- CPT & ICD 10 CODES
- MICROSOFT OFFICE 365
- MEDITECH & ECW (ECLINICALWORKS) KNOWLEDGE
- COMMUNICATION SKILLS
- EPIC (Beginner)
- ECARE
- CORTEX
- CLINIPATH
- CHARTING
- MEASUREMENTS
- HOSPITAL & SUPPLY CHARGES
- MULTITASK
- KENT IMAGING
- AUTHORIZATIONS
- REFERRALS
- INPATIENT DISCHARGES
- SIGNAL
- SCANNING