Detail-oriented professional with extensive experience in customer relationship management and security procedures. Proven track record in client satisfaction and effective communication, ready to enhance customer experiences and ensure safety.
Overview
2
2
Languages
29
29
years of professional experience
Work History
Sales and Leasing Consultant
Muzi Motors
Needham, Massachusetts
10.1995 - 11.2021
Coordinated vehicle leasing agreements and explained terms to clients.
Assisted customers in selecting vehicles that met their needs and budget requirements.
Assisted customers in selecting vehicles based on needs and preferences.
Managed follow-up communications with prospective customers after initial meetings.
Provided exceptional customer service to enhance overall client satisfaction.
Completed delivery of sold and leased products to customers within promised timeframes.
Adhered to all company policies and procedures related to sales operations.
Security Officer
New England Development
Newton, Massachusetts
08.1992 - 10.1995
Monitored premises to ensure safety and security for staff and visitors.
Monitored surveillance cameras and responded to suspicious activity.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Managed access control procedures for authorized personnel and vehicles.
Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Prepared detailed reports on security incidents and observations for management review.
Addressed problems quickly and reported clear information while working under minimal supervision.