VADY CAGUE
Brooklyn,United States
Summary
Front attendant and guest service professional with hands-on retail and customer-support experience, skilled in checkout operations, conflict de-escalation, and coaching peers to maintain service quality during peak periods. Implements process improvements and prioritized task systems that reduce queue times and stabiline throughput while maintaining food-safety and service standards. Brings strong communication, adaptability, attention to detail, and time-management with a readiness to apply fast learning and computer skills to enhance customer experience and operational efficiency.
Overview
20
20
years of professional experience
1
1
year of post-secondary education
Work History
Sale Agent
Superior level LLC
Brooklyn
05.2025 - 02.2026
- Engaged customers to understand their needs and provide tailored solutions.
- Managed product inventory to ensure availability for customer purchases.
- Developed and maintained strong relationships with clients for repeat business.
- Conducted market research to identify trends and customer preferences.
- Collaborated with team members to enhance sales strategies and performance.
- Participated in promotional events to increase brand awareness and drive sales.
Counselor
H.E.S
Brooklyn, United States
06.2023 - 08.2023
- Facilitated meaningful conversations between campers and helped them build positive relationships
- Created and maintained an organized and clean camp environment, ensuring the safety of all campers
- Established a positive rapport with campers and their parents, resulting in increased participation and satisfaction
Front attendant/checkout/guest service
Target
, United States
11.2005 - 02.2006
- Managed checkout and guest service operations, resolving customer issues with measurable results.
- Implemented a prioritized task system for register teams to cut transaction delays during peaks, producing noticeable reductions in queue time and steadier throughput.
- Coached peers on conflict de-escalation and efficient multitasking during rushes, strengthening team resilience and maintaining consistent guest service quality.
Food Pantry
H.E.S
Brooklyn, United States
06.2014 - 08.2004
- Properly stored food items and ingredients in accordance with food safety regulations
- Followed proper food safety protocols to ensure quality and safety of food served
- Organized and stored food in refrigerators and freezers, following proper food safety guidelines
Counselor
FDC
Brooklyn, United States
01.2024 - 03.2004
- Mentored and served as an advisor to student organizations, helping them to develop leadership skills and build successful outreach programs
- Mentored and advised students on academic and career goals, helping them to develop professional skills and networks
Education
Physical therapy -
CUNY Brooklyn College
Brooklyn, NY 09.2024 - 10.2025
High School Diploma -
It Takes a Village Academy
BrooklynSkills
- Creativity
- Computer Skills
- Attention to Detail
- Problem Solving
- Fast Learner
- Adaptability
- Ability to Work Under Pressure
- Customer Service
- Communication
- Ability to Work in a Team
- Project Management
- Critical Thinking
- Time Management
Languages
- French
- English
- Creole Haitian
- French
- English
Timeline
Sale Agent
Superior level LLC
05.2025 - 02.2026
Physical therapy -
CUNY Brooklyn College
09.2024 - 10.2025
Counselor
FDC
01.2024 - 03.2004
Counselor
H.E.S
06.2023 - 08.2023
Food Pantry
H.E.S
06.2014 - 08.2004
Front attendant/checkout/guest service
Target
11.2005 - 02.2006
High School Diploma -
It Takes a Village Academy