Vahan Hakobyan
Glendale,California
Summary
Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Manager
Kings Kitchen
Glendale, CA
02.2021 - Current
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Developed annual goals for each department based on market trends and competitor analysis.
- Collaborated with other departments to ensure timely completion of projects within budget constraints.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Monitored staff performance and addressed issues.
- Trained employees on additional job positions to maintain coverage of roles.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
Education
Political Science
Glendale Community College
Glendale, CA08-2025
High School Diploma -
Glendale High School
Glendale06-2023
Skills
- Communication
- Active Listening
- Written communication
- Training & Development
- Problem resolution
- Flexible and adaptable
- Team building
- Data Entry
- Calm under pressure
- Data Management
- Dependable and responsible
Languages
English
Professional
Russian
Native/ Bilingual
Armenian
Native/ Bilingual
Affiliations
- Love history
- Future in law
- Full time student
- Trying myself in new enviorment
Timeline
Manager
Kings Kitchen
02.2021 - Current
Political Science
Glendale Community College
High School Diploma -
Glendale High School
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